Windows Enterprise Desktop:

Troubleshooting


June 17, 2019  2:47 PM

Win10 Sleep Issues Make Sleepstudy Worthwhile

Ed Tittel Ed Tittel Profile: Ed Tittel
Sleep Mode, Troubleshooting, Windows 10

Reading over traffic at TenForums, I came across a topic that pops up regularly. In Windows 10, the term "sleep" covers a number of states during which a PC reduces activity. In fact, according to the Windows Docs on

June 14, 2019  10:54 AM

Stuck Rocker Switch Means New Drive Dock

Ed Tittel Ed Tittel Profile: Ed Tittel
Hardware devices, Troubleshooting, Windows 10, Windows Backup

As a dedicated Windows Insider (MVP) I run various Windows 10 Previews on 5 test PCs in my office. Of course, OS previews can (and sometimes do) fail or encounter install hiccups. That means I'm also dedicated to backing those systems up. I tend to take a snapshot after each feature upgrade, and at...


June 10, 2019  12:05 PM

Win10 May 2019 Update Features Recommended Troubleshooting

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10, Windows Upgrades

Here's an interesting new feature in the current Win10 version. MS calls it recommended troubleshooting. It lets the OS automate various levels of troubleshooting. Recommended troubleshooting shows up, first and foremost, as a literal heading under Settings → Privacy → Diagnostics &...


May 8, 2019  4:43 PM

Windows 10 Workaround Versus Fix

Ed Tittel Ed Tittel Profile: Ed Tittel
Beta Testing, RDP, Troubleshooting, Windows 10, windows 10 upgrade

In the past day or so, I've found myself on the horns of an interesting dilemma. Upon trying to remote from one 18890 (Skip ahead) PC to another using RDP, I found myself unable to log in. I could ping one PC from another, and see it on the network, but when I tried to consummate the RDP login I'd...


May 3, 2019  1:49 PM

19H1 Release Preview Bug Bites

Ed Tittel Ed Tittel Profile: Ed Tittel
Troubleshooting, Windows 10, Windows Updates

I'm running the upcoming Release Preview here at Chez Tittel on a couple of PCs. On one of them -- the now-venerable Surface Pro 3 purchased in November 2014 -- I found myself bitten by an interesting but well-known bug this morning. I was trying to upgrade to Build 18362.30. It would download from...


March 13, 2019  11:23 AM

When LinkedIn Posts Fail

Ed Tittel Ed Tittel Profile: Ed Tittel
browser errors, Troubleshooting, Windows 10

OK, be warned. This post is a little off-topic. But yesterday, as is my usual practice, I started posting links to my recent blogs and such on social media. For some odd reason, I found myself unable to post anything to LinkedIn. "Great," I thought, "time to clean out the history, cache, and...


March 11, 2019  10:56 AM

Reboot Still Solves Simple Win10 Problems

Ed Tittel Ed Tittel Profile: Ed Tittel
Google Chrome, Troubleshooting, Windows 10, Windows Updates

As my day was getting rolling, I got a support request from the Boss. My wife Dina said "I can't access Chrome. I saw you installed updates yesterday. What's up?" And so indeed I had. When I went upstairs, I quickly observed she was right. No response when clicking the Taskbar icon for Chrome....


February 25, 2019  2:01 PM

Nvidia LiveKernelEvent 141 Error Returns

Ed Tittel Ed Tittel Profile: Ed Tittel
Device drivers, Graphics Card Drivers, Troubleshooting, Windows 10

This morning, I checked on Reliability Monitor to see how my production PC was doing. Right away, I noticed a LiveKernelEvent error had occurred on 2/21. That’s the same day I updated my Nvidia GPU driver. Prior experience with this error code means I had reason to think “GPU issue” (see this...


January 25, 2019  1:33 PM

Win10 Safemode Trap Defeated

Ed Tittel Ed Tittel Profile: Ed Tittel
command prompt, Safe Mode, Troubleshooting, Windows 10

Here's an interesting potential trap. You can instruct Windows 10 to boot into safe mode through various methods. But if you can't log into any account on that PC (or don't have a login password), you won't be able to log in to that PC. Bare, minimal safe mode includes no networking. As long as you...


January 24, 2019  12:22 PM

Win10 1809 Update Unknown Device Works

Ed Tittel Ed Tittel Profile: Ed Tittel
Device drivers, Troubleshooting, Windows 10

Given the flak that Win10 1809 is catching lately, I wanted to share some good news in the wake of a recent clean install. Normally, when Device Manager (DevMgr) includes the Other Devices category, one or more Unknown device entries follow. This means that Windows has enumerated devices and found...


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