Windows Enterprise Desktop

April 16, 2014  9:36 AM

Refresh Adventures Show It’s NOT the “Same as Backup”

Ed Tittel Ed Tittel Profile: Ed Tittel

As I’ve observed many times in this blog over the years, I’m a hopeless tinkerer. This even applies to my production system when the whim strikes and time permits. My current production machine features the following collection of components (among others): an Asus P8X68-V Pro Gen3 motherboard, an i7-2600K CPU, 32 GB RAM, and a pair of OCZ Vertex SSDs (an older 128 GB Vertex 3 and a newer 256 GB Vertex 4 that serves as the boot/system drive). I hope I can be forgiven for wanting to add the Intel Rapid Start Technology to this machine. But because it was installed with the SATA drives set up as AHCI not RAID, I decided to try a post-install conversion technique I read about online to switch from the former to the latter (the technique required a reboot, a switch to RAID in the BIOS, and a safe boot to give Windows the chance to load new drivers). Long story short: it didn’t work and I found myself compelled to repair my now unbootable machine.


Don’t be inclined to think of a system refresh as the same as an image restore of the system drive: there are some key differences.

Before starting down this road to potential perdition, I made two “backups” of the system disk: one using SlimImage Utilities’ RecImgManager, the other using the “System Image Backup” facility now present in Windows 8.1 as an add-on feature in the File History widget in Control Panel. Just for grins, I started my recovery efforts with the Refresh option for which RecImgManager had created my most recent refresh image, to see how it would all pan out.

It’s interesting that RecImgManager describes the operation of capturing a refresh image as an explicit “Backup” operation, when in fact that’s not exactly how it works. To be fair, it’s close, but it’s also no cigar, either. Here’s what I found that was different after refreshing the image I captured just before beginning my “convert-to-RAID” manueuvers:

1. The restore operation informed me that I would need to reinstall Kindle reader, OneDrive, and WinDirStat once the restore was complete. This proved only partially correct, as both OneDrive and WinDirStat were present and working when the refresh image came up on the PC. Kindle was indeed missing.
2. I had to reload the printer driver for my Samsung ML-2850 laser printer into the refreshed image.
3. When I ran Outlook again for the first time after the refresh took over, I had to reconfigure the whole darn thing (account set-up, archive handling, e-mail download behavior, switch to my preferred archive PST file, and so forth) all over again.
4. Browser plug-ins for Chrome, IE, and so forth had to be re-examined and enabled/disabled as per prior selections.
5. When I ran 8GadgetPack for the first time, it had to be set up once again, as if for the first time.

It’s possible that I might have encountered a few more things had I stayed with the refresh image longer than the two hours I decided to devote to that experiment. After that, I booted up using my Windows 8.1 Install UFD, elected the “Repair” option, and overwrote the refreshed image with my preserved system image captured earlier that morning. What I got back then was exactly what I wanted — namely, my current runtime environment set up, configuring, and working just the way it was when I captured that system image, and requiring absolutely no fiddling about whatsoever to match prior system behavior, configuration, and so forth.

It all goes to show that a system image backup and restore represents the ability to return to the status quo that prevailed at the time of the image capture, and that a system refresh comes close to doing the same, but isn’t quite exactly identical to the system image restore operation. In some cases, especially where Windows flakiness is involved and replacement of system/boot drive files outside the scope of “OS components” is undesirable or unacceptable, a refresh clearly makes more sense than restoring an earlier system image. But it’s not accurate to think of image restore and refresh as equivalent or identical. They are not, and savvy admins and power users would do well to recognize this and take it into account when formulating Windows recovery strategies and processes. The important distinction is that where Refresh does preserve files and some settings outside the scope of OS components, some additional work will be required to get refreshed system exactly back to where it was at the time the custom windows image (.WIM file) for the underlying Windows installation was captured.

April 14, 2014  9:41 AM

WIMBoot Is the Secret to Leaner Win8.1 Update Installs

Ed Tittel Ed Tittel Profile: Ed Tittel

In spelunking around on TechNet, I’ve come across an interesting element in the latest Windows Assessment and Deployment Kit (ADK). It’s called WIMBoot and it appears to explain quite nicely how it is that Microsoft has been able to trim down the size of Windows 8.1 Update 1 installations. In fact MS has a pair of interesting illustrations that *show* how this works, and an explanation as to why a smaller image and runtime environments result. The image pair is best understood as a kind of “before” and “after” scenario, in light of this explanation from the WIMBoot Overview (taken verbatim from its “How does it work?” section):

In a standard Windows installation (without WIMBoot), every file is written to disk at least twice: once in the compressed form for recovery, and once in the uncompressed form in the applied image. When the push-button reset feature is included, the compressed image remains on the PC. Having both the Windows installation and recovery image on the device can take up a lot of disk space.

When installing Windows with WIMBoot, you write the files to the disk only once, in compressed format. Next, you apply a set of pointer files onto the Windows partition that point back to the compressed files in the Images partition. When the user adds files, apps, or updates, they’re added onto the Windows partition.

In WIMBoot, your WIMBoot image is also used as the recovery image, saving disk space.

Here are the symbolic (not-to-scale) disk layouts for the before and after scenarios:


The Standard partition layout includes MSR, WinRE, uncompressed Windows files, and a Recovery partition.


The WimBoot partition layout drops WinRE, keeps Windows files compressed, and stores install.wim, winre.wim, and custom.wim.

Overall savings on disk footprint can be pretty substantial, with reductions in size of 6 GB or greater typical. This is essential for smaller configurations, particularly for tablets with 32 GB of storage space or less, but it could also be nice for tablets, ultrabooks, or notebooks where storage space may still be at a premium. For more information on how to set up and build such installations, see also the following TechNet elements:

1. Create WIMBoot images
2. Deploy WIMBoot Images: If you know the size of the images upfront (explains “push-button reset tools” and includes a pointer on how to Update WinPE5.0 to WinPE5.1)
3. Deploy WIMBoot Images: If you don’t know the size of the images upfront
4. WIMBoot: Identify if your PC is Configured to Boot from a WIM file

I can’t wait to try this out, and see how it goes. I also plan to contact my buddies as Paragon Software to see if they might not be working on some tools to help automate this process. If you know of other tool providers with similar work underway, please drop me an e-mail.

April 8, 2014  9:41 AM

Windows 8.1 Update 1 Is NOT Optional

Ed Tittel Ed Tittel Profile: Ed Tittel

Here’s an interesting note from Michael Hildebrand’s April 7 post to the Ask Premier Field Engineering (PFE) Platforms blog entitled “Exploring Winodws 8.1 Update – Start Screen, Desktop and Other Enhancements” (it occurs far enough down the page that some scrolling may be required to uncover it):

  • Failure to install this Update will prevent Windows Update from patching your system with any future updates starting with Updates released in May 2014 (get busy!)


The details about end of support for Windows 8 are buried on this MS web page.

But wait! There’s more to ponder, thanks to further reporting on this phenom at Neowin by John Callahan (“Windows 8.1 Update is a mandatory update for Windows 8.1 users“). First, he informs us that “…Microsoft has already announced it will stop supporting Windows 8 in the very near future.” Subsequent analysis of various indications and “a new FAQ page” reveals that “the final date for Windows 8 support” (for Windows 8 installations not yet upgraded to 8.1 and subsequent mandatory updates) is January 12, 2016, about 20 months from now (see MS Product Lifecycle Search, product name = Windows 8, where it lists 1/12/2016 as the “Service Pack Support End Date”). That means — for those already running Windows 8 — it will soon be time to get off that version and onto Windows 8.1, and thus also, Windows 8.1 Update 1.

That gets us back to where this blog post started: if you run Windows 8.1 (and if you don’t run it now, you should start running it soon), you will have to install the update that will be bundled with the next Patch Tuesday set of offerings. As the PFE blog post so correctly observes for production business/enterprise installations of Windows 8 or 8.1 where pre-deployment testing and vetting can involve up to three months of work, it is indeed time to “get busy!”  That also means it’s already time to start working through potential issues and gotchas related to that mandatory update, given that any delays in deployment will also delay propagation of upcoming security updates and hotfixes in production Windows environments going forward.

I know what many enterprise desktop admins are thinking as they read this, and chew over the implications: “Good thing we haven’t yet deployed Windows 8 or 8.1 on any (or too many) of our production machines!” Yeah, sure. But with the “Windows lifecycle fact sheet” also reporting that Windows 7 ends mainstream support on January 13, 2015 (end of life/extended support 5 years later), this is not something that enterprises and organizations can willfully ignore forever. Otherwise, they wind up facing the horns of the current Windows XP dilemma: rapid abandonment and forced updates, or expensive extensions beyond the extended support date.

April 7, 2014  10:20 AM

Windows XP “Retires” Tomorrow — or Does It?

Ed Tittel Ed Tittel Profile: Ed Tittel

A couple of interesting stories in the news of late have challenged the conventional understanding that Windows XP will finally, finally shuffle off the stage on April 8, just as the latest Windows 8.1 Update is pushed out via Windows Update. Recent reports indicate that some governments are taking the option to pay Microsoft to keep supporting their massive Windows XP installations for some time to come. Amidst lots of other online stories, Leon Spencer at ZDNet (“Dutch government pays millions to extend Microsoft XP support”) tells us that the Dutch government has struck a deal with MS to obtain support for somewhere between 34 and 40 thousand PCs running XP on the desks of Dutch civil servants. This comes on the heels of a deal announced last week between MS and the UK government for over $9 million to extend XP support for its numerous XP, Office 2003 and Exchange 2003 installations through April 2015.


Windows XP is stubbornly clinging to life, especially within government and large institutional settings.

Industry observers have speculated that other governments — including the US Government, which probably still has tens to hundreds of thousands of PCs still running XP within numerous agencies, arms of (and contractors for) the military, and so forth — may have to cut similar deals with Microsoft to obtain extended support for installations they have been unable to upgrade in advance of tomorrow’s cutoff date. In fact, it looks increasingly like XP will continue to limp along for some time after its official termination date has come and gone. In this report on the situation, Ars Technica’s Sean Gallagher states that the current deals on record “…may be just a drop in the bucket in comparison to what the US government may have to pay for the hundreds of thousands of systems still running XP and other end-of-life software.”

To me, it looks something like the long-lived XP operating system may be morphing into “the OS that wouldn’t die.” It should be interesting to keep tabs on other life extension deals for XP that will undoubtedly be popping up in the weeks and months ahead.

[Note added 4/14/2014: Check out this story entitled “US Internal Revenue Service to pay Microsoft ‘millions’ for an extra year of security patches:” the IRS will pay MS $11.6 million out of its enforcement budget to keep its 60,000 or so XP PCs under the custom support umbrella through the end of 2014.]

April 4, 2014  11:41 AM

Installing MSDN’s Windows 8.1 Update 1

Ed Tittel Ed Tittel Profile: Ed Tittel

When you download the update from MSDN, the first odd thing you’ll notice is that what shows up as a result is a ZIP file. Upon expansion, this is what the 64-bit version unpacks into:


Update 1 turns out to include 6 standalone installer update files (.msu)

The ReadMe.txt file is actually important because it lists the prescribed order of installation for the files in this collection. Based on the last 3 digits of each KB item involved that order is as follows:

1. 422: on both of my test machines (a desktop with an i7-4770K and a tablet with an i7-U4600) this item shows up as already installed
2. 355: this is the biggest item by far, at nearly 700 MB in size. It took 14 minutes to install on the desktop and 32 minutes on the tablet, including the time to get to a login screen after the restart required post-installation (all of the remaining items also require individual restarts, and are timed to get to a login screen as well).
3. 046: this took about 3 minutes on each machine to complete.
4. 592: this took about 1 minute on the desktop and 1:10 on the tablet.
5. 439: this took less than 1 minute on the desktop and 1:20 on the tablet.
6. 621: this took less than 1 minute on the desktop and 1:25 on the tablet.

Total time required varied from about 20 minutes on the desktop to 39 minutes on the tablet. It was kind of a pain to have to reboot 5 times along the way, but that’s what you must do when using the standalone update installer instead of waiting for Windows Update to batch those items together on your behalf. I’m guessing this will cut at least 6 minutes off the overall install time for users who wait to grab these materials from Windows Update next week.

One more thing: you’ll want to run the “Clean up system files” option in Disk Cleaner after installing these updates on a Windows 8.1 PC. This will recover about 700 MB of storage space on your boot drive (which may be meaningful for those using smaller SSDs to fulfill this role, as many systems do nowadays). The composition in the space recovered shakes down to about 690 MB of Windows Update Cleanup files on the 64-bit systems I updated plus a few other odds’n’ends (numbers will be lower for those running x86 versions of Windows 8.1 instead). Cleanup takes a while, too: about 35 minutes on the desktop, and 60 minutes on the tablet, by my rough measurements.

April 2, 2014  9:21 AM

Win8.1 Spring Update on MSDN

Ed Tittel Ed Tittel Profile: Ed Tittel

[Update: 1:40 PM CST after Nadella’s Keynote at BUILD ends]
The Windows 8.1 Update downloads are now available via MSDN. Here’s a screenshot of what’s up there, straight from the lastest “New Subscriber Downloads” list:


There are 6 new Windows 8.1 Update 1 items available for download, as shown here.

Only four of these items (numbered 2 through 6 on the following list) are Windows 8.1 only one each 32 and 64 bit, one each with and without Internet Explorer (the European N version lacks the IE browser usually bundled with US release versions). There is also a bundled update with 8.1, Server 2012 R2, and Embedded 8.1 Industry Update in 64-bit only. I’ll be playing primarily with the 8.1 x64 version myself, and reporting on it soon.

[Original Early AM Post]
The MS Build Conference gets underway today, and rumors are already starting to circulate that the Spring Update for Windows 8.1 will be appearing soon, perhaps even today as well. I just jumped up to MSDN and see nothing on the download pages there just yet, nor can I find any valid download links to grab the latest release, either. Sites as varied as and are reporting that the bits will become available today, well ahead of the originally projected April 8 drop date.


If Win8.1 had a logo, this is what it might look like. Even though it doesn’t, it may be gaining a “Spring Update” today.

Here’s a quote from BGR on timing and availability:

Developers who have MSDN subscriptions will receive Windows 8.1 Update 1 on April 2nd, once the company unveils the new features in Update 1. Everyone else will receive the update beginning April 8th.

I’ll keep checking MSDN every couple of hours or so, if not more often, and will report back if and when the bits show up today. It’s still only 6:19 AM in Redmond, so it could be a while. If the timing is anything like that for Patch Tuesday, the usual drop time is 11 AM PST (-08:00 UCT), which means we still have four-plus hours to wait before it becomes available. Stay Tuned!

March 31, 2014  11:47 AM

Curious About the Win8.1 Spring Update? Take a “Guided Tour!”

Ed Tittel Ed Tittel Profile: Ed Tittel

With the Microsoft Build conference teed up for next week, and the Spring Update to Windows 8.1 timed to more or less coincide with that event, I’d have to guess at least some readers are curious as to what this upcoming update holds in store for them. I missed my opportunities to grab all the update files for the upcoming release (there were two of them at various points in March), but PC World didn’t. Their author Brad Chacos has put together an informative slide show captured from a Windows 8.1 test system with the most recent versions of the upcoming update files that he could lay hands on. It’s entitled “Deep inside Windows 8.1’s spring update: New changes in pictures” and I strongly urge curious readers to pay it a visit, and flip through the 15 screens it contains (of which 13 actually present substantive content take direct from the new update itself).


The image on slide 7 in the PC World slideshow shows a snippet of the author’s own test Windows 8.1 Spring Update (Metro) Start Screen.”

The titles for the slides in the show provide a nice capsule summary of what’s inside Windows 8.1 Spring Update:

1. Is the third update the charm?
2. Boot to desktop by default
3. Metro apps on the desktop taskbar
4. Taskbar everywhere
5. Mouse-friendly title bar menus for Metro apps
6. Right-click context menus on Metro Start screen
7. Power, Search buttons on the Start screen
8. New apps installed notification
9. Show more apps on Apps view screen option
10. IE interface tweaks
11. Media files default to Windows Photo Viewer and Media Player
12. Hello, OneDrive!
13. Disk space menu in PC Settings
14. Reduced system requirements
15. Anticipation BUILDs

I’ll be watching MSDN this week to see if the Spring Update doesn’t appear a little early there, as it sometimes does. Count on hearing from me as soon as a legit version pops up anywhere! Ready or not, it’s coming soon…

March 28, 2014  3:47 PM

Will Microsoft gain more Office 365 users with Office for iPad?

Diana Hwang Diana Hwang Profile: Diana Hwang

Microsoft’s CEO Satya Nadella hammered home this week the message of reaching out to IT professionals, end users and developers with its Office for iPad and Enterprise Mobility Suite.

First, Microsoft revealed Office for iPad and its Enterprise Mobility Suite (EMS) to the IT community, including a free version of the iPad Office apps and full versions to Office 365 subscribers.

Second, the company sent out an online promotion to customers offering a free year of Office 365 for the first 50 people who go to selected Microsoft retail stores. The hook is to be more productive by putting the iPad to work and getting Office on more devices.

Next week Microsoft will  host its Build Developer Conference in San Francisco to discuss its Windows development.

And then the message circles back to IT pros with the North America TechEd 2014 conference in May.

This three-pronged constituent approach could be Microsoft returning to its roots and ensuring its core enterprise IT customers are given top billing. For Nadella to highlight IT pros with the EMS package alongside the long-awaited Office for iPad, he’s capitalizing on both constituents to push his mobile and cloud first message.

Office for iPad

The industry has awaited Microsoft to launch an Office for iPad productivity suite. For years, Microsoft suffered through harsh criticisms for its lack of an offering and lost revenue on the industry’s most popular tablet. But now Microsoft can draw in new users and businesses not yet subscribed to Office 365 by baiting them with the Office for iPad apps.

iPad users waiting to snag their free 1-year license of Office 365 Home Premium

iPad users waiting to snag their free one-year license of Office 365 Home Premium

I went to my local Microsoft store expecting a long line of people out the door waiting for their one-year license for Office when the store opened. The line wasn’t long at all but the end users had some pretty good reasons for wanting to try Office 365

And here is where Microsoft’s strategy works. Not only do you get the business end user who wants to try Office 365 and Office for iPad but you also get IT professionals who are looking to try out the cloud-based service for their business for free. If these end users get hooked on Office 365, through the Office for iPad apps or just by using the cloud-based service, they may go back to their IT department and push to have their organization license the service.

Buddy Newman, an IT manager for the Metropolitan Area Planning Council (MAPC), a state agency of 70-80 people based in Boston, wanted to compare Office 365  with his company’s current Citrix virtualized environment.

Newman was unsure whether Office 365 would be cost effective, as previously, other cloud services Newman explored did not provide a cost benefit for MAPC.

But Newman is willing to explore Office 365 for his business, especially since the promotion is free for a year.

Other waiting end users were curious about accessing files across multiple devices.

The ability to synchronize files across multiple platforms was key for Greg Imbrie, a doctor at Tufts Medical Center, a hospital based in Boston.  In addition, since Imbrie already is a Microsoft Office user, he wanted to see if the functionality of his iPad could be improved with the new Office for iPad apps.

Microsoft would not reveal how many stores in the U.S. were selected for the promotion. As of January 2014, Microsoft has 83 retail stores worldwide.

Even if Microsoft only offered the promotion to 30 stores, it would cost about $150,000. That’s small change for Microsoft to continue seeding a market to IT professionals and business end users in the hopes of snagging new Office 365 subscribers. And what better way to do it than through an iOS tablet? It’s the new Microsoft.

March 24, 2014  11:13 AM

Windows 8.1 Administrivia: Accessing .mobi files with Kindle

Ed Tittel Ed Tittel Profile: Ed Tittel

I saw with some interest this morning that Paul Thurrott is nearing completion of his Windows 8.1 Field Guide, a real e-book bargain at a mere $2 (though the actual amount you pay is up to you, and could be more or less, as you might choose: I used PayPal to fork over the $2 default price myself). After buying the book, however, I found myself faced with a bit of a conundrum: I downloaded the .mobi version of the book, expecting to be able to launch it in Kindle with a simple double-click after depositing it in the directory of my choice. If only it had been that easy…


The book is (almost) done, but how to read it on Kindle in Windows 8.1?

First try: Windows 8 Kindle Reader

Because I’m running Windows 8.1 I assumed that having installed the Kindle reader for Windows 8 I’d be able to access the book immediately through the app. But after trying the double-click on the file, I got the “choose an App” dialog box from the OS rather than an immediate launch of the program. After I found myself unable to successfully penetrate the mysteries of the .../Program Files/WindowsApps folder, to target the Kindle app directly (I need to spend some time fooling around with this to see if there’s a way to do this when an item like the Kindle app fails to show up on the list of available apps that Windows presents by default), I realized this wasn’t going to be as easy as I’d thought. Some poking around online quickly convinced me that there’s no easy way to do this with the Windows 8 version of the Kindle reader, so following suggestions from other trailblazers who walked this path ahead of me I “downgraded” to the Windows 7 version of the Kindle reader instead.

Second try: Windows

At last, I found myself with a version where I could access the built-in controls, upon which I learned that the easiest way to access any Kindle document is to copy it into the .../Documents/My Kindle Content folder. Once I accomplished this feat (which required me to do some additional online spelunking to identify the default repository for “local content” in Kindle parlance), I was finally able to access the book inside the Kindle reader.

While it’s absurdly easy to synch with the Amazon cloud to access books purchased from that company, sliding reading material into the reader acquired from other sources — such as Mr. Thurrott’s interesting-looking book — takes a little more ingenuity. When it comes to making things work in Windows, I’ve learned there’s nearly always some way to accomplish one’s reasonable goals, but it’s not always as obvious or straightforward as one might hope or wish. And so it goes…

March 21, 2014  11:25 AM

Image Resizer: Free, Handy Windows Explorer Shell Extension

Ed Tittel Ed Tittel Profile: Ed Tittel

img-resizerFor those not already familiar with the terminology, the software tool “Image Resizer for Windows” is what’s called an Explorer Shell Extension (aka ShellEx). When you install it on a Windows PC, it adds to Explorer’s capabilities. Thus, if you can puzzle your way into the screen capture to the left (which I resized using the very tool I’m writing about at the moment), you’ll see that an entry in the right-click Explorer menu called “Resize pictures” has been added to call put this utility to work. Selecting that menu entry produces the Image Resizer window that appears beneath the menu snippet, and shows that you can pick any of a number of default resizings (small, medium, large, or mobile). You can also create you own custom resizings as well (as I typically do for my blog posts, which are limited to 500 pixels in width, maximum).

For anybody who must work with images or screen captures on a regular basis, Image Resizer for Windows is a great add-in for their software toolbox. It’s a CodePlex project so it’s Open Source, free, and safe for general and widespread use. There’s even a server version that’s based on ASP.NET available through And for those whose memories go back far enough, yes indeed, this is a faithful replacement for the old Windows XP PowerToy also named Image Resizer. It’s pretty popular, too: according to the CodePlex home page for the tool, it’s been downloaded over 1.4 million times.

Additional Note:
Working with Shell Extensions can sometimes get interesting on Windows PCs. Because I’m advocating adding one in this blog post, I also feel compelled to mention Nir Sofer’s outstanding tool for viewing and managing Windows Shell Extensions in this connection. It’s called ShellExView (currently at version 1.86) and it, too, is a nice, compact, and free tool for Windows PCs. I’ve used it many times to identify and root out shell extensions I no longer use, or didn’t want, and you may be able to do likewise as well. Worth downloading.

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