Windows Enterprise Desktop

Aug 20 2014   12:09PM GMT

MS Recommends Uninstalling Any of 4 Recent Updates

Ed Tittel Ed Tittel Profile: Ed Tittel

Windows 8.1

When MS pushed the August updates just over a week ago, they clearly did not expect the kinds of problems that have emerged in the wake of their release.


In a revised version of security bulletin (MS14-045), in fact, MS now recommends that anyone who’s installed any of the following updates as identified by specific Knowledge Base (KB) articles, go ahead and uninstall them (this is easily accomplished in the Windows Update utility by right-clicking on an update on the “Installed Updates” pane, then selecting “Uninstall” from the resulting pop-up menu):

2982791 MS14-045: Description of the security update for kernel-mode drivers: August 12, 2014 
2970228 Update to support the new currency symbol for the Russian ruble in Windows
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 
2975331 August 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012

Apparently, the issue is somehow related to font handling, and may result in mis-rendering of fonts on-screen, or in some cases, the 0x50 Stop error message and a modern-day equivalent of the “Blue Screen of Death,” which while not as scary as the older memory dump screen just prior to system shutdown, nevertheless results in a complete system hang. In some reported cases, too, the affected PC will not boot properly following a restart or cold boot-up sequence, and can only be restored to operation from a restore point or image replacement that predates the update’s (or updates’) application. Ouch!

In a terrific diatribe entitled “Patch Tuesday Tripped Up by Rapid Release Era,” Windows maven Paul Thurrott waxes both eloquent and profane on this situation, and the inevitable fear and loathing it can’t help but evoke in most corporate Windows IT operations, where they’ve been “mildly hesitant” (to be as positive about the prevailing situation as possible) to jump on the rapid update cadence that Windows 8 has now adopted. Here’s a lengthy quote from that article that lays out his thoughts — which I both share and endorse, for what that’s worth — in unapologetic fashion:

 The firm is recommending that users uninstall the offending updates and is urging them in some cases to uninstall those patches. This isn’t just unprecedented, folks, it’s catastrophic. And it casts a pall over Microsoft’s rapid release strategy.

You may recall that I’ve been worried about this very problem, though even I didn’t imagine that Microsoft would somehow screw up so many updates in a single month. (See, I’m not that negative.) But in a world in which IT departments were already leery about just trusting the updates that Microsoft released each month, I was curious what would happen when the firm started updating its core products even more rapidly. All it would take, I conjectured, was a single bad month.

Unfortunately, August 2014 is that month.

The moral of the story is that a rapid update cadence is all well and good, but the updates must themselves work well and be good to IT administrators before the corporate/enterprise IT world will jump on that bandwagon. Alas, I have to agree that MS has just shot itself in the foot quite neatly and convincingly. Now we’ll have to see how well their damage control works with the IT audience!

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