When IT Meets Politics:

Successful Delivery


July 28, 2008  10:08 AM

Transforming Public Service Delivery: Let the People Speak

Philip Virgo Profile: Philip Virgo
Eurim, social inclusion, Successful Delivery

Yesterday I blogged on the government announcements that were "leaked" last week. Today an even more radical recommendation on how to help ensure successful transformation of the delivery of public services in the UK has a similarly low-key launch. The recommendation...

May 22, 2008  7:28 AM

Why do we never learn and keep replicating failure?

Philip Virgo Profile: Philip Virgo
Successful Delivery

There have been many successful public sector systems, some very very large like the original computerisation of PAYE in the 1980s. There is much excellent guidance on how to do IT properly. But the National Plan for IT failed for very similar reasons to HISS or the DSS Operational Strategy over...


May 8, 2008  8:35 AM

Why do we never learn? – The key to successful delivery

Philip Virgo Profile: Philip Virgo
Successful Delivery

Earlier this year I was asked to update a presentation that I did five years ago on why all the guidance material on how to deliver complex systems to time and budget is commonly ignored. The result, edited to remove a little of the more intemperate vitriol, is now published.


February 29, 2008  7:33 AM

Successful transformation needs more anarchy

Philip Virgo Profile: Philip Virgo
Fscebook, Professionalism, Social networking, Successful Delivery

A programme of RIOTS, projects that are "Relevant" and "Interactive" with user "Ownership" and "Trust" and that are "Sustainable" can succeed after Prince 2 has destroyed the will to live ...


January 25, 2008  10:42 AM

Who will stay the course in the ID card bidding race?

Philip Virgo Profile: Philip Virgo
ID cards, Successful Delivery

The debate over the ID cards and register took new turns this week with leaks over the nature of the "incremental approach" and reports of major suppliers losing interest in bidding for a big centralised scheme.


November 16, 2007  9:47 AM

Lions led by donkeys: the 1918 Whitehall time-capsule

Philip Virgo Profile: Philip Virgo
Successful Delivery, Whitehall

Last week, in describing the challenge of moving towards citizen-centric service delivery, Sir David Varney reminded his audience that the current structure of Whitehall dates back to 1918, when Lloyd George's coalition government decided to organise the post World-War 1 public services in vertical...


September 14, 2007  2:10 PM

The silent majority gets what it deserves, ignored

Philip Virgo Profile: Philip Virgo
Professionalism, Public sector, Successful Delivery

In the early 1980s the UK IT industry punched well above its weight politically. IT was seen as "the metatechnology of the new age" and major computer users, not just suppliers, were politically active on issues of concern. Today society is critically dependent on ICT but IT punches well below its...


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