When IT Meets Politics:


October 8, 2011  1:23 PM

A train crash waiting to happen – why it is not too late too save Unified Credits

Philip Virgo Profile: Philip Virgo
dwp, NHS, Universal Credit

No wonder IT firms avoid the Party Conferences. The ill-informed criticism of technology suppliers is nearly as bad as the well-informed attacks on the consultant-driven relationships between them and their public sector customers. But we have to change reality before we...

July 14, 2011  8:22 PM

What is Identity? Why HMRC and DWP cannot agree

Philip Virgo Profile: Philip Virgo
dwp, Eurim, HMRC, Identity governance, Universal Credit

A key reason for the collapse of the ID card proposals was lack of agreement across Whitehall, let alone Townhall on objectives. In consequence it could not be used as an "entitlement" card to expedite access to mainstream public sector benefits. In...

April 25, 2011  12:50 PM

Deadline today (yes Easter Monday!) for DWP Data Sharing Consultation

Philip Virgo Profile: Philip Virgo
consultation, dwp, Eurim

I am spending the Bank Holiday day working through my heap (instead of stick in a traffic jam) and came across the e-mail we sent to the EURIM memebers interested in Public Service Delivery and Informaiton Governance on the

February 18, 2011  11:04 AM

Why do we never learn? Because good practice is punished hardest when it matters most

Philip Virgo Profile: Philip Virgo
Best Practice, dwp, NPfIT, PASC

The written evidence to the Public Administration Select Committee makes depressing reading. Much is not new. It raises the question "why do we never...

February 16, 2011  5:39 PM

What is the difference between NHS NPfIT and the DWP IT Strategy for the Universal Credit?

Philip Virgo Profile: Philip Virgo
dwp, NPfIT, Universal Credit

Today (Thursday) sees the release of the written evidence submitted to the PASC enquiry. Tommorrow (Friday) will see the release of the National Audit Office Landscape Review...

December 21, 2010  9:03 AM

How to prevent the DWP Universal Credit from being yet another doomed IT project

Philip Virgo Profile: Philip Virgo
Caseworkers, Dialogues, dwp, Eurim, MPS, PAYE, Universal Credit

The coalition government has said that the days of big IT projects are gone. But IT projects do not come much bigger than the DWP plans for a Universal Credit. How can we ensure that it is...

August 10, 2010  9:14 AM

Use Experian et al to improve service not just cut fraud

Philip Virgo Profile: Philip Virgo
Amazon, DVLA, dwp, experian, Google, HMC, ISPs, NHS, You-Gov, YouGov

Today we see a headline story on long overdue plans to use the services of the credit reference agencies to reduce benefit fraud. What is still missing is a plan to routinely use their services to improve service. When you go into a major...

May 9, 2010  9:04 PM

“Possibly the most corruptible in the whole world” – fixing the heart of UK ID

Philip Virgo Profile: Philip Virgo
Cloud Services, DVLA, dwp, ID cards

The comments of the Commonwealth election observers on our electoral system should be juxtaposed with the Lib-Con agreement to scrap ID cards. The fiascos at undermanned polling stations led to a call from...

March 2, 2010  8:02 PM

Universal access to on-line government is the “real” Digital Britain target.

Philip Virgo Profile: Philip Virgo
2mbps, Defra, dwp, HMRC, Ofcom, Telemedicine, universal service

We have much heart-searching as to what the 2 mbps universal service target means. The "answer" is to redefine it as "reliable, working, access to government's on-line services by 2012" - particularly those of Defra, DWP and HMRC - to be assessed by the...

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