When IT Meets Politics:


November 9, 2013  9:18 AM

Who was, is or will be “responsible”, and to whom, for IT success in DWP?

Philip Virgo Profile: Philip Virgo
Australia, Cabinet office, Centrelink, CIO, CTO, dwp, PAC, permanentsecretary, Universal Credit

The recriminations as to whether the "The Minister" or "the Permanent Secretary" was "to blame" for the current situation regarding the Universal Credit programme raises some basic issues of...

November 7, 2013  6:56 PM

Should G-Cloud and the GDS be taken seriously as contenders to run Universal Credit?

Philip Virgo Profile: Philip Virgo
Cabinet office, CloudStore, dwp, G-Cloud, HMRC, Oracle, RTI, Universal Credit

Today's release of the Public Account Committee savaging of DWP officials and the departmental response that it does not take account of the changes made...

July 5, 2013  12:45 PM

Why did David Pitchford resign? Isn’t the reason he gave good enough? –

Philip Virgo Profile: Philip Virgo
dwp, Labour, Universal Credit

I have just received an e-mail from some-one with considerable knowledge of how DWP came to be where it is with regard to the implementation of the Universal Credit asking if anyone knows the "real" reason that

July 1, 2013  9:00 AM

Digital by Default being redefined as Hobson’s Choice

Philip Virgo Profile: Philip Virgo
dwp, UKIP, Universal Credit, Wigan

I am told that Wigan, one of the pilot areas for the DWP Universal Credit, has followed HMRC (VAT, PAYE reporting et al), DEFRA (Farm Payments) and others in defining Digital by Default as Hobsons Choice,  "do it on-line or not at...

April 29, 2013  3:17 PM

DWP excludes disabled users with modern browsers from using on-line services

Philip Virgo Profile: Philip Virgo
Abilitynet, Cabinet office, dwp, id, NAO, Sus-IT, Universal Credit

The new Government Digital Service website is a great success and has deservedly won prizes, but it is still "lipstick on the face of a pig". On May 13th I am due to chair a round table to agree the terms of reference for a high level study concerned with the use...

March 12, 2013  9:24 PM

If the DWP programme is on track, what is the track?

Philip Virgo Profile: Philip Virgo
dwp, Employment, government, Identity assurance, Universal Credit

When I did my a programme management course as part of my time at the 0 Comments     RSS Feed     Email a friend

February 25, 2013  6:19 PM

Can Big Data help balance the Budget?

Philip Virgo Profile: Philip Virgo
dwp, Fraud, HMRC, Home Office, immigration, India, London, NHS, ONS, privacy, Service delivery, UKBA, Universal Credit

I have been quite scathing about the quality of government data and the need for

January 25, 2013  10:51 AM

“The Strategy was flawless, but I could not get anything done.”

Philip Virgo Profile: Philip Virgo
Agile, Cabinet office, Digital transformation, dwp, OJEU, Universal Credit, Waterfall

In his Digital Transformation Blog entry on "The Strategy is Delivery," Mike Bracken quotes one of his predecessors describing his frustrations in trying to implement the then Government Data Strategy: "The Strategy was...

January 7, 2013  9:00 AM

Superslow and even more furious: the PX Report is a Curate’s Egg

Philip Virgo Profile: Philip Virgo
BBC, BBC iPlayer, BDUK, btopenreach, CESG, CPNI, DEDCC, dwp, Labour, Ofcom

The Policy Exchange report "

December 28, 2012  5:01 PM

What are the predictions for HMG ICT in 2013 – beginning with the good news from BDUK and DWP.

Philip Virgo Profile: Philip Virgo
BDUK, Cabinet office, dwp, MoJ, NHS, PSN, UKBA, Universal Credit

The rush of material released just before Christmas contains some snippets of good news. And good news is all too often ignored (including, I must confess) by me.

1) It looks as though the PSN and

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