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Apr 16 2007   10:19PM GMT

Free411.com: Free directory assistance at 1800FREE411

GuyPardon Guy Pardon Profile: GuyPardon

Even with the wonders of smartphones, VoIP software, satellite broadband and transoceanic fiber optic cables, finding the correct phone number for a business or individual can be a huge bottleneck in communication.

For wired folks, entering “phonebook: name, city, state” in Google’s search field answers this need, but, in our experience, dialing “411” from a phone has long been the most dependable means of getting directory assistance, albeit a costly one.

Enter Free411.com.

Just dial 1-800-FREE411 (1-800-373-3411) or visit the Web site and follow the computer-assisted directions.

How does it work? In our experience, pretty well. While Jingle Networks (the company that owns and operates the service) indicates that in the future advertising will preface the service, for now many calls go ad-free while the company signs up advertisers. Of course, if the number isn’t listed, you’ll need to look beyond 411 services entirely.

You can hear more about Free411 in this podcast at TalkCrunch, where Michael Arrington speaks to CEO George Garrick and early investor Josh Kopelman about Jingle Network’s financing and the Free-411 business in general.

The WSJ has also written more about 1-800-FREE411.

1  Comment on this Post

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  • Kieran
    We couldn't agree with you more when it comes to a simple and dependable means of contacting directory assistance and just wanted to take a moment to thank you for mentioning us. You've got it right. Simply dial 1-800-free411 and ask for your listing. We cover business and residential listings and, if for any reason you need to speak with a live operator we have them standing by to assist you. We've also recently introduced category searching whereby you can simply ask for a type of business vs. a specific listing and get a number of results much like you would an internet search.
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