Voices of CRM

May 1 2006   2:44PM GMT

Paul Greenberg on new media, CRM training

Barney Beal Barney Beal Profile: Barney Beal

Paul GreenbergIn this installment of the Voices of CRM podcast series, our conversations with CRM luminaries, we talk with Paul Greenberg, a longtime CRM industry observer and author. Paul discusses the history of the CRM market, the impact of new media and the essentials of CRM training.

Paul is a veteran of the CRM industry, president of the 56 Group LLC, a CRM consultancy based in Manassas, Va. and the author of CRM at the Speed of Light, now in its third edition.

His blog, PGreenblog, was named 2005’s Best CRM Blog by SearchCRM.com’s readers.

 Comment on this Post

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

Share this item with your network: