Voices of CRM

Mar 30 2006   2:33PM GMT

Microsoft’s Brad Wilson on on-demand CRM

Barney Beal Barney Beal Profile: Barney Beal

Brad WilsonIn this podcast, Brad Wilson, general manager of Microsoft CRM, spoke from Convergence, Microsoft’s main CRM-related conference, on Microsoft and on-demand CRM.

Wilson, whose background includes stints at PeopleSoft, Epiphany and a number of start-ups, shared his experiences in the CRM market over the past 12 years and what to expect in the future, both from Microsoft and the market, including on-demand CRM. Wilson also discusses what he sees as “the next killer app in CRM.”

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  • peoplesoft crm
    peoplesoft crm We have very much promoted this type of business practice ourselves and am glad I came across your blog again. I have added you to our digg bookmarking account. Thanks!
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