October 13, 2009 1:13 AM
Profile: Barney Beal
Oracle CRM veterans offer a few innovative deployment tips

I'm out in San Francisco for Oracle OpenWorld and found a few items of interest aside from the news that Marc Benioff is crashing the...
October 1, 2009 9:32 PM
Profile: Barney Beal
What does Google Wave mean for CRM?

Invitations to Google Wave, the search giant's collaboration platform, went out this week. No, I didn't get one. Yes, I signed up for one. No, I don't take it personally. The Twittersphere, the Blogosphere and all those places where gadget-heads meet up to discuss the latest...