Voices of CRM:

June, 2006

June 28, 2006  2:55 PM

Richard Feinberg on call center technology and outsourcing

Barney Beal Barney Beal Profile: Barney Beal

Richard FeinbergOur Voices of CRM podcast series continues with this conversation with Richard Feinberg, director of the Center for Customer Driven Quality at Purdue ...

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