As noted within it is not surprising to see QA organizations increasingly focusing more so on governance matters. In present and future times it will also not be surprising to have this focus increasingly include relationship management, perhaps even increasingly relative to the cloud. It will also not be surprising to see resources, organizations, services and products which help enable or grow trust relationships from various perspectives (including within the cloud, and perhaps relative to sharing).
By 2010 it is very possible that relationship management will truly begin surpassing traditional IT skills within many organizations. Furthermore by 2020 it is very possible services will have significantly grown within, and migrated to, the cloud … particularly as trust grows inherently.