Unified Communications Nation:

UCaaS


July 29, 2019  2:38 PM

5 best practices for cloud calling success

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
cloud, UCaaS, Unified Communications, VoIP

Organizations looking to augment their communications features while also cutting costs and improving scalability are turning to the cloud for their calling services. But migrating to cloud calling takes more moving on from on-premises

November 19, 2018  4:13 PM

4 UCaaS market trends driving vendor offerings

mlevine Profile: mlevine
Artificial intelligence, Cisco Unified Communications, Collaboration, Gartner Magic Quadrant, Team Collaboration, UCaaS

The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC offerings. This year's Gartner UCaaS Magic Quadrant identified four key UCaaS market trends that are...


November 2, 2017  2:28 PM

Evaluating SBC vendors for cloud communications infrastructure

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
cloud, Cloud communications, Cloud infrastructure, IP telephony, UCaaS, Unified Communications

As more organizations move their communications infrastructure to the cloud, session border controllers must follow suit. In 2016, nearly 40% of North American business users were using some form of IP telephony, such as SIP trunking, voice over IP and cloud unified communications, according to...


November 24, 2014  9:21 AM

Mitel backs off its ShoreTel domination plans, but should customers still be worried?

Gina Narcisi Gina Narcisi Profile: Gina Narcisi
Mitel, ShoreTel, UCaaS, Unified Communications

Mitel has officially shelved its plans for a ShoreTel takeover. Mitel pulled its third acquisition proposal -- several days prior to the Nov. 20 deadline -- due to " the repeated refusal of ShoreTel's Board of Directors to engage in discussions of any kind regarding a potential transaction,"...


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