Unified Communications Nation:

Artificial intelligence


November 19, 2018  4:13 PM

4 UCaaS market trends driving vendor offerings

mlevine Profile: mlevine
Artificial intelligence, Cisco Unified Communications, Collaboration, Gartner Magic Quadrant, Team Collaboration, UCaaS

The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC offerings. This year's Gartner UCaaS Magic Quadrant identified four key UCaaS market trends that are...

November 17, 2017  1:13 PM

Five trends driving collaboration in the digital workforce

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Artificial intelligence, BYOA, BYOD, Collaboration, productivity, Unified Communications, Video, WebRTC

The workforce is evolving as organizations focus their efforts on digital transformation strategies. New approaches to technology are influencing employee productivity and collaboration. Five key technology trends are expected to drive the evolution of digital workforces in 2018. 1....


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