Unified Communications Nation:


April 29, 2016  11:39 AM

Changing IT’s role in today’s collaboration environment

Katherine Finnell Katherine Finnell Profile: Katherine Finnell

Employee collaboration habits have prompted new ways of working, and IT's role has changed in the process. Employees are embracing collaboration, remote working and bringing...

March 17, 2016  10:28 AM

Avoid these four SIP deployment pitfalls

Katherine Finnell Katherine Finnell Profile: Katherine Finnell

Implementing SIP trunking can be a daunting task for many organizations. But enterprises can take certain steps to ensure their SIP deployment is relatively smooth. Industry leaders at


March 18, 2014  10:23 AM

Will the dying desk phone reinvent itself as a ‘multimedia device’?

Katherine Finnell Katherine Finnell Profile: Katherine Finnell

ORLANDO - With the use of mobile devices and BYOD growing in the enterprise, will desk phones go the way of the rotary phone, or can they be reinvented for the future? At Enterprise Connect 2014, signs appear to point toward reinvigorating the


March 17, 2014  10:07 AM

ShoreTel rounds out cloud offering with new 400 series for ShoreTel Sky

Gina Narcisi Gina Narcisi Profile: Gina Narcisi

ShoreTel 400 for ShoreTelSky2 0 Comments     RSS Feed     Email a friend


December 16, 2013  10:27 AM

Huddle introduces new mobile UC app

Gina Narcisi Gina Narcisi Profile: Gina Narcisi

Huddle, a cloud-based collaboration and content management vendor, updated its software to address two major UC market themes -- enabling mobile UC and combining social capabilities with collaboration functionality. Huddle Note, an iOS application, will allow employees to create content in the...


March 25, 2013  10:19 AM

Enterprises need to rethink mobility strategy to support anytime, anywhere communications

Gina Narcisi Gina Narcisi Profile: Gina Narcisi

Vendors made significant announcements last week at Enterprise Connect around new features and delivery options for their unified communications and collaboration offerings. As enterprises continue to realize the value in having the ability to remain in touch with their employees anytime,...


December 11, 2012  11:58 AM

SayWhat? Know what the call is about before it’s received

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter

SayWhat -- a 5-employee start-up -- released a product today that actually makes our smartphones smarter. How you ask? By giving phone call recipients the ability to know what a call is about before the phone is answered. It also gives callers the ability to see presence on a phone and...


November 28, 2012  9:54 AM

Don’t hog the network: Monitoring UC for a smooth user experience

Gina Narcisi Gina Narcisi Profile: Gina Narcisi

Upgrading to unified communications is similar to making the switch from a standard cell phone that just makes calls and sends texts  (the horror), to a smartphone with all the bells and whistles -- like an app-filled iPhone or Android. Once you have access to important capabilities all in one...


November 16, 2012  3:02 PM

Avaya and Genband setting crosshairs on carrier class enterprise customers

Gina Narcisi Gina Narcisi Profile: Gina Narcisi

Users want and expect interoperability and reliability from their UC and collaboration tools. As enterprises learn to pick and choose the right vendor to match their unique business goals, vendors typically rely on their channel partner's expertise within certain market verticals...


August 24, 2012  4:20 PM

Finding the right unified collaboration solutions for your organization

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter

"Collaboration" is when mutiple components work with one another. In turn, a unified collaboration solution can involve many moving parts. This can make choosing a solution...


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