Unified Communications Nation

Jun 24 2013   2:00PM GMT

Saying goodbye to the “tele” in “telecom”

Tessa Parmenter Tessa Parmenter Profile: Tessa Parmenter

unified communicationsWelcome to the budding world of comms — where “communications” is no longer prefaced with “tele” (for “telecommunications”).  We see the trend burgeoning this year more than ever.

Last week, Cisco renamed its voice certification, CCIE Collaboration. A week or so before, Google Voice integrated into Google Hangouts — it’s video chat program. Not long before that, I attended a user conference hosted by an organization that was initially dubbed the “Maine Telecommunications Users Group (MTUG).” Today that “T” now stands for “technology” to better reflect the job descriptions of members.

Organizations and vendors are realizing that the PSTN is fading away. Not only that, but voice is becoming less siloed from other communications technologies. For Cisco, voice is turning into collaboration; for Google, voice is merging into video; while MTUG is going as far as morphing “telecom” into “technology.” And why not?

Moving voice traffic off the PSTN to the Internet delivers many benefits. The convergence of voice over IP networks (VoIP) allows all other communications to be integrated more seamlessly. At this year’s Colab Conference, one of the top reasons attendees moved away from legacy PBX environments was to unify communications. They wanted a world where  messaging could escalate into voice calls; convert voicemails to email; and simply communicate seamlessly with employees.

In the near future, it won’t matter whether that voice call will traverse the PSTN or the Web. The end game for users is to be able to communicate. It’s up to the IT pro to make that happen.

5  Comments on this Post

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  • FTClark
    Is there actually a PSTN anymore or haven't the "comms" already moved themselves to the "Internet" and only the last mile looks like the old PSTN? The last mile is already disappearing quickly in the cities.
    1,280 pointsBadges:
  • Rayj00
    Having worked on the PSTN since the late 70's,  it's kinda sad to see it go away.  The nostalgia of having developed and tested the code that made it workwill always have a place in my heart.  Adios PSTN....it was nice while it lasted.
    10 pointsBadges:
  • Tessa Parmenter
    It will be some time before the PSTN completely dissolves. Our telecom expert, Matt Brunk, quoted June 15, 2018 as the latest "death" date for the PSTN. You can read his full response on PSTN line usage in the US today.
    1,160 pointsBadges:
  • Quatele
    The "tele" perfix, meaning over a long distance, is just as relevant as ever. Only the "voice" application is becoming less significant, since we now have many more ways to apply telecommunications.
    10 pointsBadges:
  • alantalkstech

    I agree with quatele. Telecommunications is communication over a distance. This still seems a very apt description. This need for ever new acronyms being driven by marketing departments around the world is not helping anyone. Just look at LTE (Long Term Evolution) and the EPC (Evolved Packet Core) that connects up to the IMS (IP (Internet Protocol) Multimedia Subsystem). These systems are built on Alphabet soup (MME, PGW, SGW, HSS, AAA, P-CSCF, S-CSCF, I-CSCF, SBC, etc (etcetera))

    20 pointsBadges:

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