Unified Communications Nation:

June, 2018


June 26, 2018  10:22 AM

CPaaS brings contextual communication to customer interactions

Katherine Finnell Katherine Finnell Profile: Katherine Finnell
Contact center, CPaaS, PaaS, Unified Communications

Organizations that want to compete in an increasingly digital world and improve customer experience will find contextual communication benefits with communications platform as a service. Customers these days are using more communication channels, and organizations need to meet these customers...

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