Uncharted Waters

November 19, 2019  2:25 PM

Creative Destruction

Matt Heusser Matt Heusser Profile: Matt Heusser
IT, jobs

Long John Silver's at the Frederick Towne Mall - Creative DestructionFor my brother’s birthday party, around age 5, my father rented some horses, kept by a farmer at the end of Route 40, which becomes West Patrick Street. The sides of Route40 were farm fields. During my early childhood I saw creative destruction as the fields were sold to create retail stores and restaurants — “The Golden Mile.” Behind the stores, more farms failed, and the suburbs came. More creative destruction. The central symbol of farm replacement was the Frederick Towne mall.

Today the mall sits locked and abandoned. It has become the Frederick Towne Ghost Mall. The retail shops and the suburbs behind them are failing. This is not demographics; it is not that the rich people moved away. Amazon, Ebay, and Wal*Mart.com make shopping in person dated, if not obsolete. Netflix and Amazon prime made it easier to watch movies than shlubbling down to a store to interact with (ewww) humans.

Commerce killed the farmers, then big box stores killed retail, then online shopping killed the commerce.

Karl Marx and Charles Darwin both observed the pattern, visible since the loom put a few hundred handloom workers out of work in 1788. The trade union that fought the hardest against automation-in-sewing were, no kidding, the actual luddites.

As you’ve probably figured out, they lost.

It was the Austrian, Joseph Schumpeter that gave a name to the pattern. He called it Creative Destruction.

Now think about the low-end worker, who could have been a farm hand in 1970 and worked retail in 1995. Where does that person work today?

Let’s talk about how Creative Destruction works. Continued »

November 14, 2019  12:53 PM

The Resume Problem

Matt Heusser Matt Heusser Profile: Matt Heusser
hiring, Interview, resume

SQL Joins ImageLike it or not, resume inflation is a real problem in Information Technology. Those that are willing to lie a bit are rewarded with better jobs and more money. If you are honest, leaving terms off your resume because you do not know the tech, you might not even pass the keyword-match algorithm. More than one person told me that resume inflation is just expected. “People say what they need to say to get in the door”, goes the chorus “You use the interview to figure out who they really are.”

Which brings the next problem.

How exactly do you figure out who cuts the mustard?

Earlier I suggested we have a crisis of confidence in software development that is leading to a lemon market. My suggestion was an audition. The simplest audition for a programmer-type may be to ask them to solve the simplest of programming problems in a language they claim competence in. Personally, I am a fan of SQL. When you think about it, SQL is basically venn diagram converted into a grammar something between English and set theory from Mathematics.

They claim SQL on the resume. You ask a simple SQL question. Start with an employee and job table, which share a job_id in common. Write a query to find all the employees with a last name of “Smith” and their salary, which is in the job table.

I post it on twitter … and then things go sideways.

SQL Interview No Good

Continued »

November 5, 2019  1:29 PM

A Social Success Tip

Matt Heusser Matt Heusser Profile: Matt Heusser

A Social Push

If you’re like me, you got into computers because, unlike humans, they made sense.  Humans? The rules for social success didn’t make any sense. By middle school, I had realized I would be judged by the kind of shoes I wore. Like many, I became a computer programmer largely because computers are consistent, applying the same set of rules every time.

Then something happened around ten years of experience. Long ago I had realized the success or failure of the project was more dependent on the quality of the people than the process or methods. About ten years in, I realized the quality of the relationships impacted the outcome as well.

Nobody wants to work for an ass. Nobody wants to work with an ass. If they are multi-tasking, the computer types (us) are likely to work-to-rule, doing exactly what was asked while disregarding the intent or customer need.

Today I’ll write about one way to build a team. Continued »

October 28, 2019  8:30 AM

On Productivity

Matt Heusser Matt Heusser Profile: Matt Heusser
Development, productivity, Programming, Teams

Matt's productivity bookshelfLast time I discussed the secret stories about computer science from the end of my childhood, and one that had gone missing. The piece, the Parable of two programmers, appears in Wicked Problems, Righteous Solutions, published in 1991. It is the single best short story on programming productivity I have ever read. The book had long vanished to the winds of time, but a few years ago I bought a copy.

Then, two days after that last post, the copy jumped out at me. I opened up the book, did not find it in the index, and instead looked a page at a time. There, on page 167, was the parable of two programmers. A little help from a search engine and I found the piece, by Neil Rickett, still exists on the internet in a few places. Tim Mensch repeats the story entirely, then adds a section at the end where he basically claims to be charles, one of the ultra-productive programmers that I suggest you either become or else become close friends with and deeply appreciate.

However, that is not the productivity secret I took from the story.

Leaving me free to tell it to you. Continued »

October 23, 2019  11:36 AM

Computer Science Alternatives

Matt Heusser Matt Heusser Profile: Matt Heusser
Computer science

Hood College Alternative Computer Science EducationIn my senior year of high school, after class, I would walk about a mile to Hood College. At night was taking  math and computer science courses like assembler and pascal. Until the evening I hung out in the computer lab, telnet-ing into Multi-User Dungeons and otherwise avoiding actual schoolwork. The professors generally had print-outs or cartoons on their office doors, and I read them. All of them. Those print-outs, later combined with email forwards, became the basis of what I call an alternative computer science education.

For example,  learned that in C you could shoot yourself in the foot, but no one could figure out how you did it. Or that in C++ first you had to define a pistol object with a shoot method. That in Perl you’d stab yourself in the foot with a large Swiss Army Knife.

Mind you, I had no idea what C, C++, or Perl were, other than programming languages. I had simply read a printout on some professor’s door. I would go on to learn and work professionally in those languages, and that background gave me some insight. For that matter, learning Assembler at Hood made C++ and most other languages incredibly easy to learn.

Those snippets generally came from shared emails on the ARPANet, which became newsgroups. In  1990, two programmers, DeGrace and Stahl, collected a few of them in their book Wicked Problems, Righteous Solutions. I was fortunate enough to find a copy of that book, wedged behind a file cabinet, in the early days of the 21st century. Today, the book is $45 on Amazon — if you can find it. In that book you will find the first references to Scrum. You will also find the first references to mature iterative methods which we call Agile today.

Sadly, none of these texts appear in any guide to curriculum. But they should, as they summarize key points the curriculum guides miss. They are, in a way, an alternative route to truth.

Your CS Alternative Education

A few of the best parts of that “Computer Science alternative” education still survive in corners of the internet.  I woud like to share them with you.

For me to select them, the articles needed to be free, funny, insightful, and reasonably short. I could make another list of books, like Peopleware or the Mythical Man Month. This list is free things to read during a coffee break.

If you want insights into the human condition as it intersects with software, well, this is my pearl of great price, given to you.

Continued »

October 22, 2019  1:18 PM

The Competency Challenge

Matt Heusser Matt Heusser Profile: Matt Heusser
hiring, HR

Taken - Competency…what I do have are a very particular set of skills. Skills I have acquired over a very long career. Skills that make me a nightmare for people like you … – Taken

I submit to you that today, right now, in software development, we have a crisis of competence. This crisis shows up in at least two ways.

  1. Hiring managers do not know how to assess competence
  2. In order to qualify for jobs, candidates feel they have to inflate, or directly lie on their resume.

The result is something called a lemon market. Arising from automobiles, the basic idea was that if the buyers (employers) could not understand the value of what they are paying for, they are likely to simply buy whatever is cheapest. “After all”, as I heard one executive say “we can have projects fail for a third the hourly rate without the risk of permanent employees.”


Over the past few years, I’ve managed to do a little hiring myself, and a great deal of interviewing. That time has taught me that the audition is likely the best way to interview. I have also learned a few broad, sweeping generalizations about the audition that, are firm enough to need feedback.

Allow me to share a few words about assessing competency. Continued »

October 18, 2019  2:47 PM

Talk To Strangers

Matt Heusser Matt Heusser Profile: Matt Heusser
Communication, Leadership

Secrets of Consulting Book - Talk to StrangersConsulting, or indirect influence, is getting people to choose what you suggest. That makes developing long-term consulting skills incredibly important. Those skills go beyond “thrill and bill”, needed to get and keep the job. It extends to helping improve the client condition. Again, this has to be indirect. Without authority or power.

Today I’m going to suggest one way to do that: By talking to strangers.

If you grew up in North America, this might not sound like the best idea. I’ll explain how not to do it, how it can be done well, and the impact of doing it well.

Continued »

September 24, 2019  2:53 PM

Conference Conferring

Matt Heusser Matt Heusser Profile: Matt Heusser
conference, quality, Software, Software testing, Testing

KWSQA Conference LogoIt’s a great week to be in Kitchener-Waterloo, Ontario, for the KWSQA Conference, sometimes known as targeting quality.

If you don’t go to regional conferences, i’ll help you find them. For now, let’s talk about what the experience is like — and my adventures on the 5-hour drive each way.  Continued »

September 20, 2019  11:36 AM

The Narcissist and the Enterprise

Matt Heusser Matt Heusser Profile: Matt Heusser

The Narcissist in the EnterpriseEarlier I wrote about the faker – a kind of person that tends to succeed upwards in business. At the same time, they seem to fundamentally lack the ability to do the work. Several people asked me for examples, or jumped to label this kind of person a narcissist. One person who might fit the bill, Elizabeth Holmes, former CEO of Theranos. In his book on Holmes and her company, John Carreyrou. the Wall Street Journal reporter, considered the very real possibility that Holmes was a sociopath.

When I wrote the article on fakers, Holmes was not who I had in mind, nor this sociopath term. Narcissist, and Narcissism, was much closer to the narc. I’m not a psychologist, and not qualified to diagnose anyone with Narcissism as a personality disorder. The traits of narcissism, on the other hand, are much easier to spot — grandiosity, a lack of empathy, and a need for admiration chief among them.

If you are thinking that sounds like too many C-level officers, then you are picking up what I am laying down. It may be as simple as the narcissists are actually willing to do “whatever it takes” to rise to the top. When the normal people think a decision like a layoff is … icky … it is the narcissist who is willing to “step up” and do what needs to be done.

Let’s talk about Adam Neumann. Continued »

September 16, 2019  10:53 PM

How To Spot a Faker

Matt Heusser Matt Heusser Profile: Matt Heusser

No Fakers Allowed - Hollywood Cemetery, RichmondIt wasn’t too long ago that a friend, someone I respect, told me that everyone lies on their resume. Perhaps many people are fakers, in the lowercase-f sense.

But what about someone who is entirely a faker?

By faker, I mean someone who cannot do the work. To a hiring manager, at best, this person will be dead weight. At worst they will create conflict, use manipulation to advance, and cause good people, who are not advancing, to quit.

How can you tell the difference?

Real, capital-F Fakers may build an entire career on deception. Like a chameleon, they can be hard to spot. In my experience, there are a collection of behaviors that Fakers seems to have in common. One or two of them, individually, might not mean much. When you start to see individuals with five, six, seven of the symptoms I list below, then it’s time to pause and take stock.

Here are ten habits of highly effective Fakers. Continued »

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