TotalCIO:

Software as a Service

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March 23, 2018  11:54 AM

Voxbone tech chief: Customer service is the new job of CIO

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
Business strategy, CIO, Infrastructure As A Service, Shadow IT, Software as a Service

The job of CIO is not what it used to be. The days of taking technology orders from the business and just handing over the goods are finished. Beginning is an age of collaboration -- working with the business to deliver value to customers, whether internal or external. That is how it is at...

January 31, 2018  11:58 PM

Cloud computing interoperability, portability key to multi-cloud unity

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
Cloud Computing, Interoperability, Platform as a Service, portability, Software as a Service

As cloud services become more important to companies today, cloud computing interoperability and portability become more than just multisyllabic IT terms. They're concepts that, when put to use, can help companies avoid being


December 13, 2016  6:09 PM

CIOs, beware rising SaaS costs

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
CIOs, Forrester, SaaS, Software as a Service

As vendors rake in revenues from software-as-a-service subscriptions, CIOs could see their SaaS costs rise 10% to 15%. A


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