Shadow IT

March 23, 2018  11:54 AM

Voxbone tech chief: Customer service is the new job of CIO

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
Business strategy, CIO, Infrastructure As A Service, Shadow IT, Software as a Service

The job of CIO is not what it used to be. The days of taking technology orders from the business and just handing over the goods are finished. Beginning is an age of collaboration -- working with the business to deliver value to customers, whether internal or external. That is how it is at...

June 7, 2017  8:07 AM

Wyndham, Omnicom CIOs improve business operations with tech finesse, people skills

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
CIOs, Operations, Shadow IT

NEW YORK -- In the digital age, IT projects are often focused on making IT processes more efficient and thus more responsive to business demand -- a move to the public cloud to scale up or down as needed, for example,...

October 31, 2016  7:06 PM

A step ahead of profs, staff in higher-ed tech

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
"Colleges and Universities", Shadow IT

You don't need a doctorate in computer science to download an app. That's a good thing for people working in healthcare, finance, education or pretty much every industry there is. Technology today is

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