Baked-in cybersecurity approach needed to repel attacks
Profile: Jason Sparapani
One of the more memorable conversations I had this year was with Tony Arcadi, associate CIO for enterprise infrastructure at the U.S. Department of the Treasury. I met him at Gartner's annual gathering of IT leaders, Symposium/ITxpo, at Walt Disney World in October. We had a long discussion about...
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To work for us, AI virtual assistants need to speak, see like humans
Profile: Brian Holak
The race is on to support conversational technologies and make AI virtual assistants that we trust to do things for us, said Julie Ask, principal analyst at Forrester Research, during a keynote presentation at the research firm's 0 Comments
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Book excerpt: Embracing agile to drive digital transformation
Profile: Mekhala Roy
If there's one thing that CIO's have learned in recent years, it is that digital transformation is more than a buzzword. Embracing digital technologies has now become essential to successful business processes. "A...
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Training data for algorithms must be right, not just plentiful
Profile: Nicole Laskowski
Machine learning algorithms require training data -- and a lot of it -- to get the models working correctly. But more training data alone doesn't necessarily make for smarter...
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Net neutrality ruling requires measured, informed CIO response
Profile: Brian Holak
Is it the end of the world (wide web) as we know it? The Federal Communications Commission voted this week to end the net neutrality regulations that required equal...
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Customer success managers: Guides to client happiness
Profile: Jason Sparapani
Whose concern is it whether your customers derive a business benefit from using your product or service? At Signavio, a vendor of business process management software, it's the customer success manager's. You...
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Big cities more resilient to job automation than small cities, according to new research
Profile: Nicole Laskowski
There's no doubt that job automation will disrupt the labor market. But while most of us talk about when, Iyad Rahwan is focused on a different question: Where? Rahwan, associate professor of media arts...
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What Intel’s Bob Rogers looks for when hiring data scientists
Profile: Linda Tucci
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