October, 2009

October 30, 2009  2:19 PM

Eureka — Using Twitter to end information overload

EditorAnne Anne McCrory Profile: EditorAnne

An end to information overload may be in sight. Call me late to the party (or perhaps naïve!), but I think I’m starting to make social media work for me, and not in the way...

October 29, 2009  7:02 PM

An IT outsourcing contract without penalties? A state pays the price

Rachel Lebeaux Rachel Lebeaux Profile: Rachel Lebeaux

You hear a lot of analysts, clients and, of course, vendors touting the benefits of IT outsourcing, especially as the U.S. emerges from this economic recession, which the...

October 26, 2009  2:20 PM

CIO weekly wrap-up: IT outsourcing, BPM tools, 2010 top technologies

Rachel Lebeaux Rachel Lebeaux Profile: Rachel Lebeaux

Good morning! Last week on, we focused on how to build innovation and flexibility into IT outsourcing deals, discussed how to select the right BPM tools for success, and shared Gartner's top 10 strategic technologies for 2010. Check out the...

October 20, 2009  5:05 PM

Qualities of a great leader from Jim Collins

EditorAnne Anne McCrory Profile: EditorAnne

We’ve written a lot lately about what leads to IT project failures and what causes CIOs to get fired. Today I heard about business failure -- and its flip side, how companies go...

October 19, 2009  2:48 PM

CIO weekly wrap-up: IT multi-sourcing, change management and Lean IT

Rachel Lebeaux Rachel Lebeaux Profile: Rachel Lebeaux

Good morning! We had a snowy weekend here in the Boston area, as anybody who watched the Patriots game knows. What better way to warm up than by enjoying a piping-hot cup of coffee or tea and reviewing our latest...

October 16, 2009  3:22 PM

IT staff retention likely to become an issue in economic recovery

EditorAnne Anne McCrory Profile: EditorAnne

Is there a difference between recession-era thinking and recovery-era thinking for IT? That was the question posed last night to members of the Boston chapter of SIM (where the percentage of the 100 people in...

October 16, 2009  2:22 PM

Sidekick data and ‘balloon boy’

Linda Tucci Linda Tucci Profile: Linda Tucci

I was on vacation when the news hit that customers of T-Mobile’s cloud-serviced Sidekick phones had likely lost their data due to a failure of the storage service provided by a company recently acquired by Microsoft, ironically named Danger. So, rather than following the story in real time, I...

October 12, 2009  3:34 PM

CIO weekly wrap-up: Email archiving, DR, business continuity and ITIL

Rachel Lebeaux Rachel Lebeaux Profile: Rachel Lebeaux

I'm a huge Boston sports fan, so forgive me for moving a bit more slowly than usual this morning. Yesterday's "Black Sunday" (as it's already being dubbed) really knocked me -- and much of New England, I'd wager -- for a loop. At least we have an excellent Celtics season to look forward...

October 9, 2009  2:36 PM

Gen X, not Gen Y, leads adoption of social technologies in workplace

Karen Guglielmo Karen Guglielmo Profile: Karen Guglielmo

CIOs should look to Generation X, not Generation Y, to be the early adopters of new and social technologies within their organization. Contrary to what you’d think, Generation X workers (roughly those ages 28 to 48) read blogs, participate...

October 9, 2009  2:20 PM

Why IT can be OK with users managing their own SaaS services contracts

Rachel Lebeaux Rachel Lebeaux Profile: Rachel Lebeaux

I just returned from Forrester Research Inc.'s Services & Sourcing Forum in Chicago. Newsflash: Chicago is a windy city! Another newsflash: The road to creating and managing IT outsourcing contracts is a long and winding one – especially when business users start procuring their own services,...

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