Today's Big Picture

August 19, 2011  12:15 PM

The IT Files – Shrini Kulkarni – Part 3

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Who is your hero?

I probably speak of hero’s here. For long, this (these) slots of personal hero’s was/were empty. I did not think about them explicitly. Now, I can call two individuals as my heros. First – physicist Richard Feynman and noted Indian classical singer Bhimsen Joshi. These men have stood all in their life for their respective professions and inspired many to take the path. They had great “fun” in dedicating their life to the work they loved. Well … when you like something so much – it is no longer work but becomes inseparable part of your life. In addition people like Cem Kaner, James Bach and Michael Bolton have had a great influence on my professional career.  I owe a great deal to this trio for mentoring and teaching me – say “how to think like a tester”. They are my hero’s too.


What do you do when you are not working?

To answer thing, I have to really think about work and “stop working” seriously. When I am not working, I would be probably reading or writing about some aspect of testing. Teaching my kids and playing with them gives me immense satisfaction equivalent of doing testing and thinking/reading about testing. I am nature freak – like to travel to places with lots of water falls, greenery, mountains, sea shore etc. I listen to music- mostly indian classical. I am self trained “tabla” (indian drums) and have been struggling to learn guitar since few years. Follow cricket and don’t miss opportunity to play when it comes. I love doing shopping – vegetable/fruits – especially in those urban/semi-urban settings in cities like Bangalore, Pune, Chennai, Hyderabad etc. With my day filled with so many things to do – I often don’t get time to be with my better half – my wife – who, all these years has been pillar of strength for me – someone who sacrificed her career to be home maker. She made sure that I get all required bandwidth to spend on my career- undisturbed. I hope to fill this gap as I go along by slowing down a bit on my career plans.


What is a skill or strength that sets you apart from others?

Tough question to answer. A skill picked up in recent years through testing – is investigative learning – has helped me to learn broader, deeper and quicker.  Unwillingness to give-up, courage to take on unchartered domain and relentless quest of knowledge – has made me what I am today. Many professionals at some point in the time – stop learning and get stagnated. Hunger or fire in me to pick up new things has helped me greatly. Many others I know in my testing community have also been successful using some variation of these skills and attributes.



What (or who) inspires you?

Life and world around me. There is so much that we don’t know about things around us that we can see and feel through our senses and there is a still bigger world apparently that we don’t have access through our sense – how can I know more about it? Quest to understand word around me – inspires me. I channelize that energy to testing and testing-like pursuits.


How has social media changed your life?

Not much. I am not big time on Facebook. Twitter (@shrinik) helps me to micro blog when I don’t have big ideas or patience to write more. It also helps me to be in touch my testing community. I started blogging since 2005 – that helped me to establish myself in software testing community and helped me to build a reputation as an “inquisitive tester”.


Do you blog? Your blog and twitter link if you would like to share with the readers?

Yes I do. Checkout my blog at and my twitter id is @shrinik.

August 19, 2011  12:12 PM

The IT Files – Shrini Kulkarni – Part 2

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Tell us about how you got into testing and what is it that keeps you here in this industry?


I started my first job in IT/software roughly about 13-14 years ago. In beginning, it was all new to me – development, programming, project management, testing and so on. At the end of about 4th or 5th year – I was fully into testing and began doing especially good at it. My peers and managers constantly provided me opportunities in testing – testing new features, testing old features and testing simply to improve test suites etc. I started liking that kind of work and my managers and peers encouraged. So, when an opportunity presented itself to be a full time test lead on a new product – I grabbed the opportunity with both hands. From then on – no looking back. This reminds me about what James Bach mentioned about how to think about testers and programmers. James mentioned that (paraphrase) while programmers work focused on creating stuff (namely working software from requirements), testers focused on evaluating stuff that is created. In a sense, testers focused their skill and interest on evaluating stuff, programmers (developers) exiled on creating stuff. Many times, when someone asked me about advice on whether to become a tester or a programmer – my response was to identify the natural ability or instinct in an individual – creation or evaluation? I figured out that I am good at evaluation hence testing profession was a natural choice for me. What keeps me in this industry? Sheer challenges and thrill of finding problems and understanding how things work. Among most IT/Software roles – I think testing role provides maximum exposure and opportunity to exercise your mind and keep brain making new connections every day and every moment. A programmer or a developer can say “done” when she hands over a working software to testing – but a tester can never say “done” as there is always “one more bug”. This – open ended investigative nature and opportunity to pursue “what if” relentlessly – keeps me in testing.


Which conferences have you presented at? Which one was your favorite? What topics do you usually like to talk about?


I attend my first testing conference in 2003/04 – STeP In conference at Bangalore as a delegate. After going through it – I felt, I can speak too and I had some interesting ideas to present. That is how I got to present my first conference speech in 2005 (again in STeP IN conference). At the international level – I presented at STAR EAST (2007) and EURO STAR (2009). I was an invited speaker at QATS conference at Spain (2008).  I presented at several conferences in India (QAI, STeP Auto and others). It is hard to point to any one of these as every conferences comes with its own attractions and limitations. One conferences I would like to attend and possibly speak is CAST (promoted by my community – context driven testing)  – a conference that embodies true essence of “conference” – conferring. Another conference that I hope to present or attend is Google Test automation conference. Most of my topics I talked about were related to automation and how IT abuses the process of automation. I am a big time critique of abuse of metrics – numbers allegedly enable “management by facts”.


Quality – what is your definition or understanding?


With so many definitions around us already – I would not like create yet another definition and add to the chaos. For a change, let me not quote Jerry Weinberg’s definition of quality or those influenced by Japanese Manufacturing world. In my view, we should stop using the word “quality” as it has no one clear meaning or interpretation. Today, the word “quality” is used as a surrogate to many expectations or desires that end user has about any particular product or a service. Here is my proposal – If you want something to be quick and fast – simply say “quick and fast” or if you want something fits your budget (inexpensive) – say that. Stop using the word “quality” as a mask or indirect reference to something very concrete and situational. I, personally hate many definitions that involve jargons like “correctness”, “customer”, “satisfaction”  as each of these are themselves masks for some underlying concrete needs or expectations of a specific individual at a given time. It is important to note that notion of quality changes with time. I also hate many people reifying (confusing ideas/abstractions to concrete things) quality and value. Many big MNC IT and IT services companies abuse the words “quality” (and “value”) by hyper-reifying it. Phrases like “cost of quality” is an excellent example of how people are taken for royal ride. We don’t know for sure what “quality” is and for who? how can we put a cost on that? It is absolutely naive and rubbish to treat quality defined in terms of numbers of bugs logged or fixed etc”. Take it from me – if anyone is selling a testing service on the basis of or using phrases “cost of quality” – it is a fraud and your money is being looted. Please stop abusing the word “quality”.



Name your favorite book on Software Testing?


To me, books that every tester should read and consider reading are in two categories. One – directly about testing (management, techniques, tools etc) and other is about topics that are very closely related to testing “meta testing” – critical thinking, systems thinking, logic, reasoning, science, mathematics, economic, law etc. As far as books that directly deal with subject matter of practice of testing – I use this maxim “read anything by Jerry Weinberg”.  I recognize a sort of hierarchy of authors with Jerry on the top. I see likes of James Bach, Cem Kaner, Michael Bolton, Matt Heusser, Jonathan Kohl, Doug Hoffman, James Lindsey and others in second level and rest all in subsequent levels. In the era of blogging and micro blogging – a tester wanting to read – has many choices and variety. In the recent times, I have shifted my reading to “meta testing” world. I read likes of Fritjof Capra  (Tao of Physics), Malcolm Gladwell(Blink,Tipping point, outliers), Atul Gawande (“The Checklist Manifesto), Paul Davis (“What is time”), Richard Feynman (anything by him), Freakonomics, Aristotle, Plato, Bertend Russell, Carl Popper (“Conjectures and Refutations). The content and subject matter dealt by These authors and books have striking similarity with tester’s pursuit – modeling, understanding, recognizing patterns and investigation. When I am bored of “software testing” books and blogs – I defocus by reading material on “meta testing”.

August 19, 2011  12:08 PM

The IT Files – Shrini Kulkarni – Part 1

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran
Shrini Kulkarni is a software tester and a lifetime student of the craft of software testing. In a career spanning over 14 years, Shrini played multiple roles covering entire spectrum of software lifecycle. As a trained skeptic and curious thinker, Shrini has been learning to be an excellent software tester. As an active member of context driven testing community, Shrini is known in testing communities in the US, Europe and Indian subcontinent through his blog and conference presentations. Hailed as “world’s most inquest tester” by none other than James Bach, is a testimony to Shrini’s standing in global software testing order. In addition to many corporate awards for software testing excellency, Shrini has won community awards like “software testing thought leadership” (Pure Conferences 2008), test republic testing challenge (2008) among others. Shrini has consulted several banking and financial services clients in improving software testing practice and solving testing related problems. In multiple engagements spanning wide range of technology platforms and business domains – Shrini designed and architected several test automation solutions while fighting powerful establishment that often seeks a narrow, short sighted approach of automation. Shrini holds a post graduate degree in mechanical engineering from indian institute of technology, Chennai, india and has worked in organizations like i2 technologies, Aditi technologies, Microsoft Hyderabad, iGATE, HCL technologies and Barclays Technology center India. 

To learn more about Shrini read on.



What is your typical day at work like?

Let me explain my day at work in my current job as a test automation architect. My day typically, starts with reviewing pending items and mails to follow up. Review automation deliverables of the projects that I am managing. Some meetings and hallway discussions follow. These days, twice or thrice I get to learn about some new application that needs to be automated. I get to explore and investigate application architecture, testing cycles and current state of testing. This is the interesting part of my job. I get to talk to project managers, testers and business leaders about their views and on testing and expectations from automation. Honestly, I often get disappointed about how people think automation as magic key that reduces the testing that needs to be done. I have worked in IT for over 7-8 years now – this is a standard thinking pattern – I have struggled hard to win the glory back to testing and automation acting a “tool” in that pursuit. Some significant part of my day goes in dealing with tool problems, following up with different teams, preparing/presenting business cases and attending meetings. Having been in automation in IT for last several years – I get minimum time to flex my mind and do some testing myself. I tend to fill that gap by engaging in “meta testing” – set of activities that keep your mind sharp and curious. I read books and articles related to critical thinking, Logic, reasoning, epistemology and others. I engage in debates and discussions with like-minded people on various testing topics. Listen to podcasts on mathematics, philosophy, science, and economics. As day ends, I drive home with many ideas and questions (not necessarily related to testing – but exercise the mind in similar ways) and slip slowly into worldly things like watching TV, helping my kids with their homework, dinner etc.

Personal growth and continuous learning – how important is this in our times?

I am not sure what do you mean by personal growth – there can be many interpretations. Making more money from job/work can be one or creating a public reputation can be another. I realized the importance of learning several years ago when I launched myself formally into testing. Since then I have started approaching everything with an objective “what I can learn here”? I revisited many topics in science, maths and computing that I “mechanically” learned in my college and initial days of work and learning them “deeply” now. To me, with focus on learning – growth comes as a surprising outcome. If you chase learning, then things like growth, money, reputation will chase you. Few words about learning – you can learn from every encounter that you have with world around you. You just need to keep your senses in alert state for receiving. On a lighter note – I don’t have prepare for a job interview – I am ever ready (even at 12 o clock in the night) – thanks to my everyday learning. So much to learn and so little time – that frustrates me more often.

August 12, 2011  7:40 AM

The IT Files – Terry Starbucker- Part 2

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Name your favorite work related book?

Jim Collins’ “Good to Great” – that one influenced me more than any other

Who is your hero?

I have two – my late father, Delbert St. Marie, and my late boss, Bill Bresnan. 

What do you do when you are not working?

Exploring my new home of Portland, OR, spending time with my wife, listening to music, and communicating with all my friends in Social Media

What is a skill or strength that sets you apart from others?

I get things done, and have fun doing it.

What (or who) inspires you?

People who overcome fear, obstacles, and failure, and rise above it all with grace and a smile. There’s so much honor in that, and when I meet those people, or hear those stories, they never fail to inspire me.

How has social media changed your life?

Oh boy, where to I start.  It has completely changed my life – and my name.  🙂     It has expanded my universe and friendships in ways that I never thought possible.

Do you blog? Your blog and twitter link if you would like to share with the readers?

Yes, I blog at  and I can be found on Twitter as @starbucker  (!/Starbucker)

August 12, 2011  7:39 AM

The IT Files – Terry Starbucker- Part 1

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Terry “Starbucker” St. Marie is the Managing Partner of Inside-Out Thinking (IOT), a professional & business development partnership that focuses on leadership, customer care, and social media.  He most recently completed a successful 23 year tenure in the cable television business, and has extensive experience in cable field operations, customer care, call centers, and financial analysis. For the past 5 1/2  years he has also published a popular blog on business & leadership, “”, and with his partner at IOT, Liz Strauss, is a co-founder of SOBCon, a biannual business conference and one of the best learning & development forums for small and medium-sized business owners in the US. 

I was lucky to get to know him more. Here is my interview with him

Hall-fullism – love the term. Can you explain your story behind it?

I was declared a “half-fuller” by one of my former bosses who had a hard time dealing with my relentless ability to see the positive in just about everything.   It’s not a matter of ignoring the negative  – it’s really more of a matter of HOW we deal with negative. That’s why I define Half-Fullism as “dealing with the literal world in a favorable way”.

What is your leadership philosophy?

I call it “Leading Our Way To Happiness” – making personal connections with those you lead, respecting their work, finding out what makes them happy, and connecting that with the overall goals and “cause” of the enterprise.   The simple fact is, if you are happy and I am happy, the business or enterprise will be successful.

How has leadership changed in the last three decades?

Leadership has made a big change from “command and control” to a more personal, inclusive and collaborative science.   I think that model is still being tweaked, because I believe one can go too far in the other direction, which can lead to inertia – the buck still has to stop somewhere.

Personal growth and continuous learning – how important is this in our times?

More important than ever – because things are changing SO fast out there.  Technology has enabled so many opportunities, it really does take a big commitment to continuous learning and improvement to keep up with it all, and thrive.

Quality – what is your definition or understanding?

Getting it right the first time. Every time.

August 5, 2011  7:44 AM

The IT Files – Vipul Kocher – Part 4

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Who is your hero?

Amitabh Bachhan. Oh, you meant hero in the testing world! None. I don’t believe in heroes. There are a large number of testers I like. Can’t list them all unfortunately. However, if you want to know who I rate the highest then that name is undoubtedly-Ross Collard. It is a pity that he doesn’t write a blog. He doesn’t even have a website. I am sure you will be able to find some of his papers on the net. He has a stack of notes for the courses he delivers and he has written on almost EVERYTHING in testing. I wish his notes would be published as books.

What do you do when you are not working?

Too many interests, too few skills. That defines my state. I am moving from one interest to another but mostly it is reading and movies. I am an omnivorous reader but preferred subjects are about religions, science fiction, history and archeology of India especially Vedic and Indo-Saraswati civilization and the interaction of indic civilizations with rest of the world.

What is a skill or strength that sets you apart from others?

I wish there were some.

What (or who) inspires you?

Inspired thoughts from inspired people give me inspiration.

Do you blog? You blog and twitter link if you would like to share with the readers?

No, I do not blog. I tweet though and my id is vipulkocher. A warning though, my tweets are less on testing and more on other topics. Maybe once I start my PhD soon, I will tweet more on testing.

August 5, 2011  7:43 AM

The IT Files – Vipul Kocher – Part 3

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Quality – what is your definition or understanding?

There are various definitions and everyone has an opinion on what constitutes ‘quality’. Of course, quality can be good-quality or bad-quality. While most people want to put quality at the doorstep of user by saying quality is that which satisfies the needs of the users, I like to think quality more from self-satisfaction perspective. Is it something that I am proud to deliver, given the circumstances? To me, this question defines quality. I lot of people would disagree with that because this (apparently) does not take into account whether it fulfills user’s expectation. Actually, it does. How can one be proud of what has been delivered if it does not fulfill the purpose for which the software has been created?

What are some lessons you have learned about software testing that you wish you had known long ago or you wish someone had told you about?

None and everything. Lessons are learned when you do something. I don’t expect to REALLY understand the lesson when it is ‘given’ to me as compared to my learning it by doing. I am also not unhappy making the same mistakes a few times because it tells me that I have not learned my lessons well enough and that I need to focus and if I can’t stop making a particular mistake then maybe I should not be doing that activity.

As you can never really understand love for your own child (as most people’s mom or dad would have told them-“you will know when you become a mom/dad yourself), you can’t really understand and internalize the lessons learned by other people. Of course, it does not mean that you don’t care about other people’s lesson learned. You have to try to avoid making the mistakes and learn from other people’s experience. Even this learning has to come through your own experience though.

Name your favorite book on Software Testing?

None. It might sound like an arrogant reply, it is not. There are many books I like for different reasons and I would name some of them –

Software testing techniques by Boris Beizer

A Practitioner’s Guide to Software Test Design by Lee Copeland

The craft of software testing by Brian Marick (dated but in my opinion a classic)

Testing Computer Software by Cem Kaner

Testing Object-Oriented Systems by Robert Binder (though I could never finish that book)

However, I would say that a tester should read many more books, not just on testing –  about requirements, design, architecture, coding, technology books, books from other disciplines etc. One book that has influenced my thinking related to the computer science world most is – Design Patterns: Elements of Reusable Object-Oriented Software by Erich Gamma et al. In my opinion this book has the power to transform the way one thinks.

August 5, 2011  7:38 AM

The IT Files – Vipul Kocher – Part 2

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Any advice for new or young testers?


I know too little to give advice to anybody. I can share my experience though and hopefully that would help some. A questioning attitude where you do not accept anything at face value, you identify assumptions and verify them continually is something that is a must in order to become a good tester. Assumptions made by users, business analysts, designers, developers, testers (including you) must be identified and tests created/executed to verify what happens when those assumptions do not hold.


A relentless pursuit for acquiring knowledge by reading, writing and DOING helps. There are many excellent quality testing magazines (free), articles and blogs available to read. Many conferences publish their proceedings and some of these contain excellent papers. In India we have free Testers Monthly Meets happening once every month in Bangalore, Delhi, Chennai, Hyderabad, Mumbai and Pune. There is weekend testing which is hands-on text execution for honing one’s test execution skills. It is free and people can join it using skype.

Developing your communication skills is another thing which I would consider as essential. Communication is not just making other people understand what you say but also hearing and understanding what the other person is trying to say. Sad that very few people develop listening skills.

Pure Testing – please tell us more. 

PureTesting is a testing services company I started after I quit my job to try my hands at entrepreneurship. As a ‘marwari’ I was restless in my Job and wanted to run my own business. PureTesting began its operations in 2005 and offers testing services for functional testing, automation as well as performance testing. We have another company PureTrainings which provides training services in the field of testing. 

How has participating in conferences and writing about testing helped you?

I see my participation in first testing conference in 1999 as an event that put me on a different path. My paper was rejected for that conference. I thought of never submitting any other paper in any other conference then. However, better sense prevailed and I compared my paper with all other papers that were selected and I tried to figure out how other papers were better than my paper and what could I do to improve. Next year my paper got selected for presentation and since then I have participated, spoken in and presented keynotes at various national and international conferences in USA, Europe, Asia and Australia. Some of my papers won best-paper award which helped me with an external verification that the work I had done was indeed found interesting.

Participating in a good conference gives you an opportunity to hear many voices, experienced and inexperienced. It gives you things to think about, things to do and so on. Once the thought process starts there is no saying what interesting places it will take you.

While I do NOT write blog myself, I would recommend that writing a blog is a good way to start thinking as well as honing your writing skills. 


August 5, 2011  7:32 AM

The IT Files – Vipul Kocher – Part 1

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Vipul Kocher holds a bachelor’s degree in Electrical Engineering and Masters Degree in Computer Technology from IIT Delhi. He is the co-founder of PureTesting and is also the president of Indian Testing Board.


He has over 15 years of testing experience. Prior to PureTesting he has worked for a number of reputed companies such as Adobe Systems, Aplion Networks and River Run Software Group.


Vipul has presented his papers and tutorials at various international testing conferences in USA, Europe and Asia. His papers have won awards at EuroSTAR 2005 and STAREast 2006. He has presented Keynote in various international conferences.


You can contact Vipul at or at


I was lucky to have had a chance to get to know Vipul more. Read to know more about him.


Personal growth and continuous learning – how important is this in our times?

Personal growth comes about by learning and there is no time limit to learning nor is it, IMO, dependent on the period of the time. Learning is as important today as it was yesterday. Of course, you have to choose the area in which you want to excel and whether you want to excel at all or not. It is a personal choice.

Specifically in context of testing – if one wants to do the job professionally, wants to gain recognition and create a reputation then there is no choice but to become better and better. There is another factor that one needs to keep in mind – relevance. If one does not learn relevant things in today’s fast changing environment then one stands to lose relevance soon and finding the next job becomes that much more difficult.

Tell us about how you got into testing and what is it that keeps you here in this industry? Did you adopt testing or did testing adopt you?

I was moved from development into functional testing because the product I was developing needed to be tested. There was no independent testing team and before my functional testing role I, as a developer, was responsible for creation of test tools and harness for integration testing in addition to the development. Some people told me that it was a ‘punishment’ post and that I must have done something wrong to land up in a testing Job. I was also asked “when are you moving back to development?” I was lazy and never made any effort to do so, trusting my manager to do what was best for me. I am glad to say that I never had to regret my laziness and my manager’s decisions.

I liked the ‘abstractness’ of the thought process required to find ‘interesting’ bugs. That and the pain I caused to the developers got me hooked. <Evil grin>.

July 25, 2011  8:51 AM

The IT Files – Abbie Caracostas – Part 3

Shilpa Venkateshwaran Shilpa Venkateshwaran Profile: Shilpa Venkateshwaran

Quality – what is your definition or understanding?


We all define quality in our own terms, that is to say, it’s pretty subjective. What I have learned from keeping up with my blog roll is that, on any team, quality is everybody’s responsibility. It doesn’t matter if it is a marriage, an athletic team, an orchestra or a development team; everyone is responsible for the quality of their own contributions.


Name your favorite book on Software Testing?


The first book I read (at Lanette Creamer’s suggestion) when I started with STP was Testing Computer Software by Kaner, Falk, and Nguyen and then I read Perfect Software: and Other Illusions about Software by Jerry Weinberg. But I have to say, I enjoy keeping up with all of the software testing blogs more than reading the books on software testing.  Some of my favorites, just to name a few are:


STP Community Blog by Matt Huesser

Testy Redhead by Lanette Creamer

DevelopSense Blog by Michael Bolton

James Bach’s Blog by James Bach

Tooth of the Angry Weasel by Alan Page

Testing Mentor Blog by BJ Rollison

TestHead by Michal Larsen


What do you do when you are not working?


When I am not working, I play the role of mom to my two little boys, one just turned 4 years old and the other is 2 years old. So essentially, I play all day.  I learn so much from them every day and it is so fun to see the world through their eyes. I cherish every moment with them!


What is a skill or strength that sets you apart from others?


One of my biggest strengths is the ability to build relationships.  When I meet new people I do a lot of listening, followed by some of my own questions.  This helps me find a common ground for further conversations.


My goal at every conference is to meet as many new people as I can, as well as catch up with those that I already know. Meeting all of our community members is by far the best part of my job. ( I am pretty sure I have already mentioned that!)


What (or who) inspires you?


I am inspired by the entrepreneurs who are willing to go to great lengths because they believe in their ideas.  People like Henry Ford, Walt Disney, John D. Rockefeller, Ray Croc, H.J. Heinz and Conrad Hilton. I have a small addiction to reading books/articles and watching biography shows about them.  I love learning about their success and failures as well as the entire journey of how they took a small idea to a whole new level. 


Do you blog? You blog and twitter link if you would like to share with the readers?


I don’t blog about anything testing related. I can be found on Twitter @STP_Abbie.

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