Software Quality Insights

Feb 14 2012   7:08PM GMT

OpTier focuses on “always-on” mobile performance strategy

Melanie Luna Melanie Luna Profile: Melanie Luna

Today OpTier is announcing the rebranding of their APM product to back a new approach to application performance that reflects the needs of today’s always-on business environment. I spoke with Linh Ho, Vice President of Corporate Marketing at OpTier about this effort.


According to Ho, the challenges inherent in mobile performance testing include identifying where issues lie along the operation delivery chain, developing and testing for five or more platforms, as well as a myriad of devices, and taking into account service provider differences.


As far as testing across the many different devices, Ho advises: 

If there is a need to prioritize, prioritize where the bulk of your customers are. Otherwise, your critical business application is your business, and if that’s not performing, you can’t ignore a particular device because there are only ten users using it. Those are ten customers.


She offered several additional tips for ensuring mobile performance, including:

  • Be cautious of third party content or components that could impact performance.
  • Test early and very often.
  • Make sure you are monitoring and measuring and reporting on performance of applications all the time.

As far as ideas for implementing an APM strategy, Ho recommends a cross-siloed solution that provides value to developers, testers, QA managers and operations team members. She also suggests that “when looking for a strategy, make sure your choice is complementary to what your organization has already invested in. A lot has already been invested in the monitoring space; add on to complement the older technologies.”


She further emphasized that monitoring must be taking place at all times, and while a lot of older technologies are not always-on, it’s important in today’s economy that businesses and solutions move to this always-on approach.


For more on performance testing, check out these related stories from SSQ:


How to conduct performance testing on mobile applications

Performance testing in the cloud

Keynote DeviceAnywhere provides customized performance monitoring to GPS vendor TomTom


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