Security Corner

Oct 10 2013   12:53AM GMT

Adobe resets user passwords in wake of security breach

Ken Harthun Ken Harthun Profile: Ken Harthun



On October 3, Adobe was hacked and 3 million user accounts were compromised. The attack exposed customer names, encrypted credit and debit card numbers, expiration dates, and other information. Adobe is resetting the passwords on all customer accounts. Here’s the text of the notification I received early this morning:

We recently discovered that an attacker illegally entered our network and may have obtained access to your Adobe ID and encrypted password. We currently have no indication that there has been unauthorized activity on your account.

To prevent unauthorized access to your account, we have reset your password. Please visit to create a new password. We recommend that you also change your password on any website where you use the same user ID or password. In addition, please be on the lookout for suspicious email or phone scams seeking your personal information.

We deeply regret any inconvenience this may cause you. We value the trust of our customers and we will work aggressively to prevent these types of events from occurring in the future. If you have questions, you can learn more by visiting our Customer Alert page, which you will find here.

Adobe Customer Care

Reportedly, Adobe will also be notifying customers whose credit or debit card information was exposed. (I do not have a credit card on file with Adobe, so I just got the password reset notice.) Adobe has also promised to offer affected customers the option of enrolling in a one-year complimentary credit monitoring membership where available.

2  Comments on this Post

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  • cgarfieldc

    This is in response to your suggestion for a password change.

    Any problems?

    10 pointsBadges:
  • westend115
    Why are we doing thuis?
    10 pointsBadges:

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