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Cart Driving the Horse for UC Innovation

Blog  Unified communications and collaboration is obviously meant for business. No consumer technology would adopt such a complex collection of syllables as its name. Regardless of where the concept for UC, or for UCC began, though, there is evidence that its the consumer market, rather than the enterpris...

Last updated: Feb 28, 2010   1:19 PM GMT  |  Blog: Unified Communications: Click to talk
Consumer health technologies need to be simple

Blog  Although many factors hinder the adoption of consumer health technologies, poor design remains the biggest obstacle. This phenomenon isn't limited to devices that are difficult to use -- patient portals and personal health record services aren't catching on either. To that end, the Agency for Healt...

Last updated: Aug 8, 2011   7:03 PM GMT  |  Blog: Health IT Pulse   |      AHRQ, consumer health IT
How will the telecom industry adapt to digital mobile consumers?

Blog   This guest blog post comes from Satya Ramaswamy, who is global head of digital enterprise at Tata Consultancy Services. It looks at how the telecoms industry is being impacted by the fact that mobile activity is becoming the norm in the digital age.The new digital mobile consumer is on the rise, bu...

Last updated: Aug 27, 2013   11:59 AM GMT  |  Blog: Investigating Outsourcing   |      Uncategorized
Richard Feinberg on call center technology and outsourcing

Blog  Our Voices of CRM podcast series continues with this conversation with Richard Feinberg, director of the Center for Customer Driven Quality at Purdue University. Feinberg shares his thoughts on call center technology, including speech technology, Voice over Internet Protocol (VoIP), how companies...

Last updated: Jun 28, 2006   6:55 PM GMT  |  Blog: Voices of CRM
IT shops can't keep up with consumerization of IT

Blog  If the consumerization of IT doesn't kill IT shops, it might make them stronger, so the theory goes. However, its certainly driving them crazy in the short run. That's the gist of a worldwide survey from IDC and Unisys that examined the two faces of the phenomenon: how much consumer technologies...

Last updated: Sep 9, 2011   2:34 PM GMT  |  Blog: TotalCIO
FDA adds digital health technology to 2018 policy roadmap

Blog  In an effort to help consumers make informed health decisions, the Food and Drug Administration (FDA) renewed its commitment to digital health technology in its 2018 strategic policy roadmap. The FDA said in its roadmap that digital health not only allows consumers to "take more effective control o...

Last updated: Jan 12, 2018   9:33 PM GMT  |  Blog: Health IT Pulse   |      Digital Health, FDA
Smart meters under user control as building block for trustworthy 21st Century Infrastructure

Blog   The Conservative Technology Forum has just released its first policy paper since the last election. It is on Smart Meters, where there is a need to revert to the original industry proposals put forward by "Sustainability First" in 2006 and ditch the unnecessarily expensive and now unaffordable plan...

Last updated: Apr 4, 2013   11:03 AM GMT  |  Blog: When IT Meets Politics   |      DECC, Smart meter
Consumers Emerge as Driving Force Behind IT Strategy

Blog  Consumers typically play 2nd Fiddle to the Enterprise customers when it comes to IT strategy and development. Microsoft used to have separate operating system platforms for enterprise and consumer desktops with Windows NT Workstation and Windows 98, but that has evolved into one operating system pla...

Last updated: Dec 31, 2007   12:38 AM GMT  |  Blog: Unified Communications: Click to talk
FTC roundtable examines cloud computing security, social media privacy

Blog  Technology can both enhance the lives of consumers and create significant privacy issues, said David Vladeck, head of the Bureau of Consumer Protection at the Federal Trade Commission (FTC). Speaking from the FTCs second roundtable on online privacy at the University of California, Berkeley, tod...

Last updated: Jan 28, 2010   8:59 PM GMT  |  Blog: IT Compliance Advisor
Bringing Consumer Technology into the Enterprise

Blog  Question: How does the widespread adoption of consumer technology affect the enterprise? What does an enterprise need to do to be prepared to benefit from implementing it? The widespread adoption of technology at the consumer level is having profound and unexpected effects on enterprise IT. After ...

Last updated: Mar 31, 2012   4:01 PM GMT  |  Blog: Ask the IT Consultant
consumer packaged goods (CPG)

Blog  Consumer packaged goods (CPG) is an industry term for merchandise that customers use up and replace on a frequent basis. Examples of consumer packaged goods include food, beverages, cosmetics and cleaning products. Continued Quote of the Day "Supply-chain data helps the consumer packaged goods i...

Last updated: Feb 8, 2017   9:30 PM GMT  |  Blog: Word of the Day: Tech Definitions from   |      CRM, Enterprise Resource Planning, Marketing automation
What do modern utility consumers need in this digital era?

Blog  Technology has reshaped the definition of services. What earlier used to be a simple transaction has changed toward a more proactive experience. Consumers are longing for more, and service providers are looking to engage their customers better. Even utility enterprises, such as electricity, water, c...

Last updated: Sep 20, 2017   2:47 PM GMT  |  Blog: IoT Agenda   |      Internet of Things, iot, IoT applications
Is wearable, the 'new embedded', yet?

Blog  Accenture has surveyed 6,000 people in six countries on consumer technology spending and usage, hardly the stuff of software application developer analysis columns right? Well yes, apart from one thing, more than half of consumers (52 percent) are interested in buying wearable technologies such as ...

Last updated: Jan 7, 2014   3:14 AM GMT  |  Blog: CW Developer Network   |      Uncategorized
Study explores Internet consumers' new mobile device use

Blog  According to a recent worldwide survey of mobile device use, 36% of global consumers said that they now own a smartphone; that's a 15% increase since 2010. Also according to the survey, 9% of respondents will "definitely" purchase a smartphone within the next year, and 12% will "probably" purchase a...

Last updated: Jun 22, 2012   9:31 AM GMT  |  Blog: CIO Symmetry
Ocsico: how NLP can help revamp customer experience

Blog  The following post is a guest piece written byKatrine Spirina in her role as an in-house technology journalist with software development company Ocsico covering trends in web and mobile development. Spirina writes as follows... The retail and e-commerce industries are extremely consumer-oriented...

Last updated: Aug 15, 2018   11:08 AM GMT  |  Blog: CW Developer Network
Cisco CEO John Chambers puts EMC acquisition rumors to rest

Blog  Wall Street's buzz about a possible Cisco-EMC marriage faded this afternoon when Cisco Systems CEO John Chambers sat down with the press for a round table discussion during his company's annual customer conference, Cisco Live. When asked whether Cisco would be acquiring a storage vendor, Chambers im...

Last updated: Jun 25, 2008   4:07 AM GMT  |  Blog: The Network Hub
Intel and Micron unveil denser Flash components

Blog  Intel and Micron unveiled a new 25 nanometer lithography process for NAND wafers which are used to build Flash devices on Friday, saying the process will yield denser, cheaper Flash devices for consumers and commercial use. The announcement comes less than a year after Intel and Micron first joined...

Last updated: Feb 1, 2010   9:39 PM GMT  |  Blog: Storage Soup
Overheard: Jake Kuramoto explains why I have too many meetings

Blog   Before technologies like conference calling bridges, VoIP, and online conferences, meetings were constrained by the physical scarcity of conference rooms and offices. The assumption here is that due to physical scarcity, only the most important (think blockbuster) meetings were held. Technology...

Last updated: Feb 11, 2008   6:39 PM GMT  |  Blog: Word of the Day: Tech Definitions from
Looking for Business Innovation in all the Right Places

Blog  Question: Where are the next major innovations in IT going to be coming from? With the continued squeeze on businesses to run more efficiently, what do you see as the biggest market drivers? Unless you have been buried under a rock for the past few years, the answer to this question should be ...

Last updated: Jun 2, 2009   11:54 AM GMT  |  Blog: Ask the IT Consultant
Exam 70-625 TS: Connected Home Integrator

Blog  At last, a Vista exam title that you can get out of your mouth out loud without having to stop halfway through to draw breath! That said, this Technology Specialist exam is not without some interesting twists and turns, and includes coverage of Windows Home Server as well as numerous aspects of Wind...

Last updated: Nov 21, 2008   9:18 PM GMT  |  Blog: Windows Enterprise Desktop
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