SAP Watch

Jul 8 2008   3:52PM GMT

How many Oracle customers did SAP actually take?

JackDanahy Jack Danahy Profile: JackDanahy

Remember SAP’s Safe Passage initiative? Well, apparently a few Oracle customers never made it through safely.

Something interesting emerged in a recent judge’s order in Oracle’s TomorrowNow lawsuit, in which Oracle is suing the SAP subsidiary for copyright theft.

As part of its damages claim, Oracle says it lost “many hundreds” of customers, due to TomorrowNow illegally downloading Oracle’s intellectual property.

Yet, in the recent judge’s order filed in U.S. District Court in San Francisco, SAP says that 70, not “many hundreds of customers,” converted from Oracle to TomorrowNow and then to SAP.

That doesn’t seem to jive with claims SAP made two years ago. In 2006, SAP announced that it had lured more than 200 companies away from Oracle to SAP with its Safe Passage program. The program offered PeopleSoft and JD Edwards customers deep discounts to move to SAP, as well as the promise of maintenance for their current software via TomorrowNow, which SAP had recently purchased.

So, was it 70 or 200? SAP’s explanation:

“This is a routine disclosure matter and we won’t engage in media questions pertaining to such small specifics,” said SAP spokeswoman Lindsey Held.

Courtney Bjorlin, News Editor

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  • SAP Watcher
    Uh, this is not a complex conundrum. I think this can be explained thus: 70 customers converted their support to TN and then some or all of this 70 became (or were already) SAP customers. 200 customers purchased SAP one way or another over one or more Oracle Apps as a result of SAP's Safe Passage sales and marketing campaign -- presumably 70 of these 200 are the 70 above who bought TN support, and then an additional 130 purchased SAP in competitive wins over Oracle (which SAP attributed at the time to the Safe Passage program).
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