SAP Watch:

January, 2010

January 22, 2010  12:40 PM

The lingering effects of SAP’s bungled Enterprise Support rollout

CourtneyBjorlin Courtney Bjorlin Profile: CourtneyBjorlin

In reinstating a tiered maintenance and support model, SAP gave customers exactly what they wanted - a choice. But in getting this choice, customers also learned another thing - they have a strong voice. The Enterprise Support affair opened the door to something rarely covered in the...

January 13, 2010  4:37 AM

Wal-Mart, SAP and sustainability

CourtneyBjorlin Courtney Bjorlin Profile: CourtneyBjorlin

If you're one Wal-Mart's 100,000 suppliers, you know that the retail giant has become somewhat synonymous with sustainability. Wal-Mart's taking measures to be supplied 100% by renewable energy, create zero waste and sell products that sustain people and the environment over the next five...

January 7, 2010  12:40 PM

Why SAP’s 2010 market strategy should matter to you now

CourtneyBjorlin Courtney Bjorlin Profile: CourtneyBjorlin

It's certainly no secret that license sales are way down for software vendors. In fact, new license revenue for ERP vendors was down 24% in 2009, according to Forrester Research. That means more discounts on software, as well as more calls and emails from ERP account representatives, pitching...

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