RTFM Education – Virtualization, VMware, Citrix

Jul 24 2012   2:33PM GMT

GMAIL on Outlook for the Mac 2011

Michelle Laverick Michelle Laverick Profile: Michelle Laverick

This time around I decide to link my blog to GMAIL, and ditch POP for good in preference for IMAP. With Outlook for the Mac 2011 being so new, there was little info around even on googles site – and I was assisted by competing and contradictory TCP port numbers for IMAP and SMTP. However, I was able to use this post as a starting point:


One day I’m looking forward to no email except nice ones asking me how I am and whether I want to get together for email. I believe that day is called “retirement”.

Anyway, start by turning off POP support on the properties of your GMAIL account, and ensure you have IMAP enabled. I’m new user of GMAIL, and I found that this was already the case in a new account.

The next stage is add your account settings into Outlook on the Mac. You will find this under Tools and Accounts. The dialog box has + icon that allows you to add additional email providers. The setting needed are pretty obvious – erm, once you know them. As ever with email clients you a tick box away from getting a cryptic error.

Where I went wrong initially was enabling the option to “Always use secure password”. When I had that engaged I got an error saying that Outlook couldn’t authenticate. The other thing you will notice is that I have the SMTP on 587, whereas the macstories.net has it on 465. How did I get this number? Well, on my iPhone I remembered seeing the option to add a GMAIL account – and when I was having problems I set up GMAIL on the phone first (which worked first time by the way!) so navigating around the settings I thought I would go for its port number. Sadly, there isn’t any IMAP info the phone that I can see which might have been helpful.

The next step was to hit the “More Options” button in Outlook to proved the Authentication for SMTP. I’m still not sure if this is required or even done correctly – but heck it seemed to work for me!

Your done! Once you hit the Send/Receive button or reload Outlook 2011 – you will see the folders that make up your GMAIL account like so:

You’ll see that by default Outlook creates a brand-new “node” in the hierarchy. I actually quite like this separatation to be honest. But the www.macstories.net does show how you can “collapse these into a single view”. For the moment I’m keeping them separate.

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