Quocirca Insights:


April 30, 2013  11:03 AM

CA – Same old same old, or new opportunities?

Clive Longbottom Clive Longbottom Profile: Clive Longbottom
Gregoire, Nolio, PeopleSoft, Services, Unicenter

CA is a company with a somewhat chequered past.  Two of its CEOs (along with other senior staff) have been accused concerning financial irregularities, and the repercussions around these issues are only just quietening down.  The other big challenge for CA is that...

March 28, 2013  9:55 AM

Behavioural analytics – BA, humbug?

Clive Longbottom Clive Longbottom Profile: Clive Longbottom
Behavior, customer, Customer Relationship Management, Oracle, PeopleSoft

For many years, technology vendors have promised companies systems that provide the "one true view" of their customers.  CRM vendor PeopleSoft had the 360° View (somehow lost during the acquisition by Oracle); other CRM vendors provided...

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