Quality Assurance and Project Management:

CX


December 4, 2019  10:50 PM

2020 Customer Support and Experience (CX) Predictions

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
customer experience, Customer support, CX

UJET's Anand Janefalkar, Founder and CEO has some very interesting 2020 Customer Support and Experience (CX) Predictions. UJET is provider of the world's leading cloud contact center platform. Here are those quotes by Anand. According to Anand, Messaging Will Surpass Voice. He...

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