Quality Assurance and Project Management:

Customer Relationship Management


December 29, 2016  11:45 AM

Customer Service Is All About Customer Relationship

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer Relationship Management, Customer service

Customer Service is all about your relationship with the customer. It is what you tell the customer about your service or product and what you deliver. Rather it also depends on your post delivery commitments. It is always better to deliver more than what you commit to your customer than committing...

December 24, 2016  9:25 PM

New DNA of Leadership In Project Management and Customer Relations

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer Relationship Management, Leadership, Project management

The new DNA of leadership is ideally an entirely a new journey for new age managers. They have a new set of culture and values. In fact, they provide a new definition of character and competence. As a matter of fact, trust is not thrust in their case. It is a point of earning rather than imposing....


October 21, 2015  10:59 PM

@LeadSquared Acquires 300 Customers In CRM Solution #LeadSquared

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
CRM, customer management software, Customer Relationship Management, Lead generation

If I say transparency and simplicity are the key today to sustain in business, it will not be a misnomer. Acquiring more than 300 customers...


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