Quality Assurance and Project Management:

customer experience


April 26, 2019  10:13 PM

Can Technology Turn Sour Customer Experience To Sweet One?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Automation, customer experience, Technology

This is a real-life example of the world’s largest e-retail enterprise operating in India. My purpose in quoting this example is just to showcase how a small bit of absence of technology can become a big differentiator. Since it is an online store, I just log in my account on my laptop or...

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