Quality Assurance and Project Management

Nov 11 2009   10:00AM GMT

Project Manager – A Solid Bridge between Customer and Product Manager

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Let us talk about existing software required to be implemented at a new geographical location. Definitely because of a different location there will be certain new requirements plus some changes here and there in the existing built to meet customer specifications. This need to be handled very minutely and tactfully in such a manner that on one hand it meets all customer requirements and on the other hand puts least burden on the team and software in terms of catering to those specifications or changes asked by the customer.

How it needs to be managed, monitored and done is an art that requires certain level of high skills in the project manager who has to act as a solid bridge between the customer and the product manager. If we consider Project Manager, Customer and Product Manager as three different islands – it is the Project Manager who has to synchronize and gel well together all the three different islands in the journey of building or moulding the software to meet all the requirements of the customer. The project manager in this case is the center point with Customer and Product Manager on his two sides.

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