Quality Assurance and Project Management

Apr 30 2016   1:16PM GMT

People Related Issues In A Project to Tackle

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Project management
Project Manager

A project manager encounters various people related issues in a project.

When there are people, there are people related issues in a project.

Understanding people related issues in a project is an art.

There are all kind of people you recruit for your projects coming from different companies creating people related issues because of different levels of understanding and different standards of same things like performance. When people are there in an organization or a project, there are people related issues. A project manager encounters various people related issues during each project lifecycle. Understanding people related issues is an art. Some of these issues, if not handled properly, may lead to a critical edge. Following are the most common people related issues in any kind of organization:

1. Communication: Understanding same communication by different persons in an organizations is an issue. In a growing business communication of expectations plays a major role. A regular communication is a must. Initially only 15-20% of persons will be able to understand the expected action. Gradually as the teams and organization mature, the alignment becomes better thereby lessening the gap between sender’s and recipient’s levels of understanding.

2. Recruitment: The higher the employee turnout, the higher will be fresh recruitment. The higher is the fresh recruitment, the higher is the number of issues of disconnect. It is always better to define standards for each role. Each role must be clear on the minimum level of deliverables beyond which nothing is acceptable. Yes, as they progress above the level, they can be categorized as good performers and excellent performers. Initially people coming from different organizations will have different benchmarks of performance, good performance, and excellent performance.

People Related Issues In A Project to Tackle

Photo via VisualHunt

3. Documentation: If a proper documentation of rules & regulations, processes & guidelines are non-existent, it calls for a trouble.

4. Feedback: A regular feedback to each member of the team is very important to close the gap in understanding what organization expects from them, and also lessens the chances of repetition of same mistake from an employee. A bad feedback will give a chance of improvement and a good feedback will give a chance to improve further.

5. Authority: Never let people take authority for granted. It must be clear to each one of them that authority comes with responsibility, ownership, and understanding. People who try to avoid responsibility can be improved by giving them some authority.

Hope this article helps in tacking people related issues in a project.

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