Quality Assurance and Project Management:

December, 2017

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December 31, 2017  12:28 AM

Emerging Technologies in Healthcare For Coming Year

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Emerging technologies, Healthcare

Artificial Intelligence is not far from reality in healthcare. If we talk about emerging technologies in this field, probably AI is on the top. That is, in fact, quite evident as AI Talk was the key component of HIMSS17 in Orlando. As a matter of act, more than 85% of hospitals in the United States...

December 30, 2017  11:26 PM

User Manual Documentation Is A Critical Task During Project Management

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
user Manual, user training

User manual documentation is an important activity. It is the most critical document. Because it becomes high in demand soon after the deployment is complete. That is the time when the deployment team members are not there at the customer location. Though a proper training takes place and all key...


December 30, 2017  10:37 PM

Code Testing: How To Ensure An Error-Free Mechanism

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
quality, Software

Two QC engineers working on a code testing project complete their task with the submission of their testing report. The project was small but critical. Everything is happening as per plan. The next step is to launch the product for a small group of end users. In fact, this is going to be the most...


December 28, 2017  2:50 PM

Digital Transformation Has Created A New Level of Competition

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Digital transformation

Digital Transformation is a trending phenomenon on the global spectrum. Every organization is performing online transactions and other activities in one way or the other. In fact, it has become one of the key points during every boardroom discussion. Every department in an enterprise is working...


December 27, 2017  3:22 PM

A Small Carelessness Can Spoil The Whole Customer Experience

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
quality

Customer experience matters a lot in today's world of high competition. Especially when it comes to Entertainment. I had a bad experience recently at PVR Cinemas. PVR is a premium chain of theatres in India. You get a luxury cinema experience in these theatres. No doubt, the costs of ticket and...


December 27, 2017  2:55 PM

MPesa from Vodafone – Why Is It So Customer Unfriendly?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
apps, Mobile payments

Mpesa is a mobile wallet service from Vodafone. Vodafone is one of the largest mobile operators in India. This service that they provide is similar to Paytm, Airtel money, and many others. In simple words, you have to download the app on your smartphone. Register yourself and then top up your...


December 27, 2017  2:06 PM

Expanding Boundaries of PMO In An Enterprise Will Benefit More

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
IT projects

PMO or Project management office is a great way to control projects in an organization. The capabilities and scope of this mini organization within an enterprise should not limit to only software projects. In fact, every initiative that has a target of measurable results in terms of time, money,...


December 26, 2017  2:41 PM

How IVR System Can Be Made More Intelligent And Customer Centric?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

An Interactive Voice Response or IVR System is a good tool to automate some business processes especially operations. Recently I started feeling that most of these IVR Systems are not intelligent and customer-centric. It might be that the configuration is not proper though the product might have...


December 26, 2017  2:10 PM

Business Automation To Include AI, ML, Robotics, and IoT

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Artificial intelligence, Business Continuity, Internet of Things, Machine learning

Business Automation has become an important factor in business continuity. As a matter of fact, you can't think of surviving in the changing scenario of business on a global canvas, if you are not thinking of automation. Mind it, automation has no end to it. It is not a single thread of a business....


December 26, 2017  10:59 AM

Technology 2018 – Changing Paradigms of Technology

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Technology

2018 will be the year of transformations, innovations, and evolutions. A lot of newer technologies will emerge. And at a faster pace. At the same time, things will evolve. Technology will not stay limited to the closed IT department. Technology 2018 is about to bring a lot of changes in the whole...


December 15, 2017  9:59 PM

Successful Implementation Leads To Project Closure? Wrong

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

If you feel a successful implementation, handover, and signoff by the customer leads to project closure, then you are absolutely wrong. It might appear right on papers or in project management terminology but not in terms of business success. If you really want to measure the success of a project,...


December 15, 2017  8:29 PM

Five Business Elements That Will Decide The Success in 2018

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Business Continuity, Data-security

There are many business elements that decide the fate of a business. With the changing dynamics of business on a global front, it is important to understand what are the top business elements if set right will ensure a success in business. As a matter of fact, how do you measure the success of your...


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