Patrolling the Channel

Apr 1 2010   2:31PM GMT

Help customers understand your security services

WHurley Billy Hurley Profile: WHurley

In this month’s Patrolling the Channel podcast, I talked to Michael Disabato, vice president and service director for Burton Group network and telecom strategies. First we discussed the basics of a service portfolio:

  • What qualifies as a “service?”
  • Where do you start?
  • What ongoing steps need to be taken to maintain a portfolio?

Later we moved on to what kinds of emerging security services will be seen in today’s portfolios, and what services go well together. Desktop management and intrusion detection and prevention, for example, may mesh with a security solution provider’s current offerings.

Finally, make sure you know when it’s time for a particular security service to go.

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