Word of the Day: Tech Definitions from WhatIs.com

Oct 17 2016   7:56PM GMT

Unified Communications as a Service (UCaaS)

Margaret Rouse Margaret Rouse Profile: Margaret Rouse


Unified Communications as a Service (UCaaS) is a delivery model in which a variety of communication and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network, usually the public Internet. Continued…

Quote of the Day

“Not only does UCaaS make life easier for IT, but the business becomes more agile as employees now have the tools to work more productively.” – Jon Arnold

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Your expert guide to Unified Communications as a Service
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Evaluating UCaaS providers with three key criteria
When shopping for UCaaS providers, be sure to evaluate vendors’ flexibility of offerings, cloud expertise, and the different deployment models available.

How to evaluate cloud unified communications services
Learn to choose which cloud unified communications services provide the best, most secure work-anywhere capabilities to your employees.

UC as a service emerging as a viable deployment model
In this article, telephony expert Jon Arnold examines how UC as a service evolved from premises-based unified communications for the enterprise.

Comparing the top UC cloud products and providers
With their cloud products, unified communications vendors offer a wide array of features. Find out which providers and services meet your business needs.

Related Terms
unified communications
presence technology
high availability

Related Tags
Unified communications architecture and service models
Developing a UC strategy

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