Word of the Day: Tech Definitions from WhatIs.com:


January 9, 2019  7:16 PM

Amazon Connect

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Amazon Connect is an Amazon Web Services (AWS) public cloud customer contact center service. Continued… Quote of the Day

"Together, Amazon Connect and Lex can benefit call center agents, as...

January 8, 2019  7:13 PM

5G

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Fifth-generation wireless (5G) is the latest iteration of cellular technology, engineered to greatly increase the speed and responsiveness of wireless networks. Continued... Quote of the...


January 7, 2019  7:10 PM

SD-branch

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

SD-branch is a single, automated, centrally managed software-centric platform that replaces or supplements an existing branch network architecture. Continued… Quote of the Day

"Applying...


January 4, 2019  7:07 PM

SD-WAN (software-defined WAN)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Software-defined WAN (SD-WAN) is a technology that distributes network traffic across wide area networks (WAN) that uses software-defined networking (SDN) concepts to automatically determine the most effective way to route traffic to and from branch offices and data center sites.


January 3, 2019  7:04 PM

chatbot

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A chatbot (sometimes referred to as a chatterbot) is programming that simulates the conversation or "chatter" of a human being through text or voice interactions. Continued… Quote of the Day

"While...


January 2, 2019  7:01 PM

business continuity and disaster recovery

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.


December 21, 2018  6:56 PM

AI (artificial intelligence) – 2018 Word of the Year

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

2018 WORD OF THE YEAR Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. Continued… Quote of the...


December 20, 2018  8:03 PM

cloud disaster recovery

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Cloud disaster recovery (cloud DR) is a backup and restore strategy that involves storing and maintaining copies of electronic records in a cloud computing environment as a security measure.


December 19, 2018  7:57 PM

enterprise DNS

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Enterprise DNS is an enterprise-class implementation of the domain name system (DNS) that resolves external and internal queries for large organizations in a centrally managed, scalable, automatable and secure way.


December 18, 2018  7:54 PM

brand ambassador

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A brand ambassador is an advocate of a particular company's products and services. Typically, brand ambassadors are financially compensated for interacting with the public. Continued… Quote of the...


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