Word of the Day: Tech Definitions from WhatIs.com

October 10, 2018  8:20 PM

translation lookaside buffer (TLB)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A translation lookaside buffer (TLB) is a memory cache that stores recent translations of virtual memory to physical addresses for faster retrieval. Continued…

Quote of the Day

“TLB-splitting segregates the portion of a computer’s memory where a program stores its data from the portion where it stores its own code’s instructions.” – Michael Cobb

Learning Center
How does TLBleed abuse the Hyper-Threading feature in Intel chips?
TLBleed exploits use Intel’s HTT feature to leak data. Learn how hackers could use this new side-channel attack to obtain sensitive memory information.

TLBleed attack can extract signing keys, but exploit is difficult
Researchers discovered a side-channel attack, named TLBleed, that abuses the Hyper-Threading feature of Intel chips. But Intel said customers should be immune, even without a patch.

Virtualization isn’t perfect, but SLAT minimizes hypervisor overhead
Second Level Address Translation can help reduce hypervisor overhead, but you may need to check for SLAT support on existing systems and enable support in the BIOS.

CPU features you need for virtualization
CPU features are critical to hypervisor performance. Choosing the right hardware can ensure your virtualized workloads run at peak performance.

Can a new encryption trick prevent reverse engineering?
Learn about Hardened Anti-Reverse Engineering System, or HARES, which cannot exactly prevent reverse engineering, but makes it a little tougher for attackers to complete.

Trending Terms
virtual memory
cache thrash
second-level address translation
physical to virtual

Quiz Yourself
There are three major areas of __________ network virtualization, storage virtualization and server virtualization.
a. virtualization;
b. virtualization:

October 9, 2018  8:17 PM

augmented intelligence

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Augmented intelligence is an alternative conceptualization of artificial intelligence that focuses on AI’s assistive role, emphasizing the fact that it is designed to enhance human intelligence rather than replace it. Continued…

Quote of the Day

“The key factor that makes this intelligence augmented is the ongoing manual intervention which dictates how, if and when a machine reacts.” – Roei Ganzarski

Learning Center
Augmented human intelligence: Using AI to streamline business process
A recent survey found that the impact of AI is amplified when the technology is aimed at making employees better at their jobs. Augmented human intelligence improves business performance by streamlining business processes and targeting tasks that humans struggle with. Find out why here.

Augmented analytics, automated tools facilitate data analysis
With augmented analytics, automated machine learning and other technologies, BI and analytics vendors are increasingly incorporating AI functionality into their software to simplify and speed up the analytics process for users.

Augmented vs. artificial intelligence: What’s the difference?
Artificial intelligence is a hot topic, but as BoldIQ’s Roei Ganzarski notes, true AI doesn’t exist today; what we’re experiencing is augmented intelligence.

Augmented intelligence: The clearest path to focused AI?
Despite an onslaught of investment, artificial intelligence progress has stalled. CIOs should focus their time — and money — on improving augmented intelligence. Here’s some expert advice on the how augmented intelligence is benefitting advancements in AI.

AI in HR: Artificial intelligence to bring out the best in people
Learn about the many applications of AI in HR, including how artificial intelligence machine learning techniques minimize bias in recruiting.

Trending Terms
machine learning
deep learning
IBM Watson
machine-human collaboration
robotic process automation

Quiz Yourself
Although some parts of the consumer industry are adept at using artificial intelligence apps practically and profitably, most businesses are slow to ________ and implement AI.
A. except
B. accept

October 8, 2018  8:14 PM


Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Electronic discovery (also called e-discovery or ediscovery) refers to any process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in a civil or criminal legal case. Continued…

Quote of the Day

“E-discovery is complex; its proper execution is vital to sustaining the rule of law in the digital age in which we now live.” – Jeffrey Ritter

Learning Center
Survey: Attorneys still lack proficiency in e-discovery technology
The reliance on digital evidence has done little to advance the legal field’s proficiency in e-discovery technology, a survey of federal judges found.

Microsoft Teams e-discovery enabled for hybrid clouds
A new Microsoft Teams e-discovery tool should appeal to large enterprises as they transition to the cloud. The feature is targeted at businesses with on-premises Exchange servers.

Integrating e-discovery process with traditional backup
The e-discovery process for backup data can be a real challenge. Brien Posey outlines how e-discovery and traditional backup software products are becoming more integrated today.

E-discovery tools and processes lacking in the face of cloud, BYOD
Corporate mobile and cloud use are now common, but e-discovery tools are slow to adapt. In this tip, learn how to manage the new e-discovery challenges posted by these technologies.

Information governance strategy and e-discovery are intertwined
Your company’s e-discovery process needs a strong framework for managing information throughout its lifecycle. That’s why information governance matters.

Trending Terms
computer forensics
Microsoft Exchange In-Place eDiscovery
discovery mailbox
technology-assisted review
predictive coding
electronic discovery reference model

Quiz Yourself
According to the fruit of the poisonous tree doctrine, evidence discovered indirectly as a result of an illegal method is not ______________.
a. admissible
b. admissable

October 5, 2018  8:10 PM

digital accessibility

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Digital accessibility is the ability of a website, mobile application or electronic document to be easily navigated and understood by a wide range of users, including those users who have visual, auditory, motor or cognitive disabilities. Continued…

Quote of the Day

“Whether it’s an indoor navigation system or a well-placed QR code, the ability to apply technology to help improve people’s working lives makes for a satisfying IT role.” – Jason Bailey

Learning Center
Indoor navigation system transforms working conditions for the blind
An indoor navigation system, iPad-based room reservation system and QR codes help blind and visually impaired people find their way through Bosma’s new digs.

Why you need to start thinking about accessibility testing today
The skills involved in accessibility testing are growing in demand. Expert Gerie Owen details what’s involved in making sure everyone can use your application.

Enterprise AR apps call for strong use cases, requirements
Get started with AR apps with these tips on building use cases and requirements. Get ready, because augmented reality tools are ready for enterprises.

How is Android Accessibility Service affected by a banking Trojan?
Android Accessibility Service, Google’s digital accessibility software, was hit by a new malware that uses overlay attack techniques to avoid detection. Learn how this new Android malware — dubbed MysteryBot — affects Google services.

New rules for WCM tools enhance the search experience
Digital experience requires WCM tools that not only render content across all manner of devices, but also find it in videos, voice and images.

Trending Terms
assistive software
assistive technology
Section 508
user experience
speech recognition

Quiz Yourself
The FDA reclassified sutures as Class II medical devices in the early ______.
A. 1990’s
B. 1990s

October 3, 2018  8:05 PM

cloud ERP

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Cloud ERP is a type of enterprise resource planning software that is hosted on a third-party cloud computing platform, rather than on premises within an enterprise’s own data center. Continued…

Quote of the Day

“Cloud ERP offers organizations an opportunity to redirect their IT resources elsewhere, so they can add more value to other areas.” – Michael Guay

Learning Center
The benefits and drawbacks of cloud ERP systems for healthcare
Experts weigh in on cloud ERP systems for healthcare. Learn what they have to say on cloud security, electronic health records, integration and other issues.

Resistance to all-in cloud ERP systems is large
The big vendors would like customers to become users of cloud ERP systems. The reality is that on premises-to-cloud migrations are difficult, and some companies don’t want core data in the cloud. Hybrid may be the path of many.

Cloud ERP systems complicate deployment options
Cloud ERP systems may promise easier deployment and management, but organizations need to let business needs — not technology hype cycles — drive the decision whether to embrace the cloud.

How to make the single-tenant vs. multi-tenant cloud ERP choice
For companies moving to cloud ERP, the single-tenant vs. multi-tenant cloud comparison is critical and depends on some key factors. Here’s a look at those factors and how to make the decision.

SaaS ERP systems can include hidden costs
While the cloud is touted as a cheaper, more expedient path to ERP, companies need to prepare for surprises when it comes to integration and customization challenges associated with SaaS ERP systems.

Trending Terms
business process management
inventory management
enterprise resource planning

Quiz Yourself
An enterprise needs to have an overall plan to protect PII and secure _________ sensitive data.
A. their
B. its

October 2, 2018  8:03 PM

actionable intelligence

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Actionable intelligence is information that can be followed up on, with the further implication that a strategic plan should be undertaken to make positive use of the information gathered. Continued…

Quote of the Day

“Advances in predictive analytics can ultimately result in credible predictive models that legitimize actionable intelligence and encourage businesses to make bold and ultimately rewarding decisions.” – Ron Karjian

Learning Center
Automated predictive analytics tools spawn wannabe scientists
They don’t own the same depth of data science skills and knowledge, but with the aid of automated predictive analytics, a new breed of ‘data scientists’ has the capability of building, refining, tuning and rewriting predictive models that provide their company with critical actionable insights.

A CIO forges a data strategy plan for creating actionable data
If you need assistance creating actionable data from the vast amounts of content your organization is gathering, Tammy Bilitzky, the CIO of Data Conversion Laboratory can help you with that.

What mobile device analytics can do for you
Gaining insight into how users work and what they need can improve their work experience dramatically. Learn how mobile device analytics can contribute to this effort.

How can AI in mobile technology improve security?
AI in mobile security systems will ensure IT can better prevent threats. Discover how IT should prepare for these upcoming technologies and how to use them.

How AI and IoT will interact
To create a world of seamless exchange between people, networks, devices and applications, IoT in concert with AI is critical, says Tata Communications’ Tim Sherwood.

Trending Terms
competitive intelligence
predictive analytics
smart machines

Quiz Yourself
Business intelligence systems can only work if data _____ throughout the enterprise’s systems.
a. jives
b. jibes
c. gibes

October 1, 2018  7:59 PM

account-based marketing (ABM)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Account-based marketing (ABM) is a business-to-business (B2B) strategy that focuses sales and marketing resources on target accounts within a specific market. Continued…

Quote of the Day

“Marketing focuses all of their resources, budget and campaigns against a very specific list of target accounts to directly support the sales effort.” – Josh Garland

Learning Center
Comparing the top marketing automation software vendors
Navigating through all the marketing automation software vendors can be tricky. Get a breakdown from experts on market leaders like Eloqua, Marketo and Pardot.

This is the year CRM AI remakes sales automation
The hype behind CRM AI for improving sales automation has been very noisy. Next year will be the payoff, as AI-driven processes become part of everyday workflows.

Salesforce enters account-based marketing space with Einstein ABM
Einstein ABM offers insights on data within Salesforce, but third-party data providers are still needed for full scope.

Is account-based marketing right for your company?
If your company has qualifiers, such as a narrow target market, then account-based marketing might work for you. Here’s a close look at eight steps to get it right.

Adobe acquisition of Marketo could shake up industry
An Adobe acquisition could be coming. But while no deal has been confirmed by Adobe or acquisition target Marketo, the potential move could lead to Adobe moving in on the B2B space and, possibly, even Salesforce.

Trending Terms
book of business
marketing automation
content marketing
named account
demand gen
buying signals

Quiz Yourself
I requested copies of the marketing report for other team members and ____.
a. me
b. myself
c. I

September 28, 2018  7:53 PM

multifactor authentication (MFA)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Multifactor authentication (MFA) is a security system that requires more than one method of authentication from independent categories of credentials to verify the user’s identity for a login or other transaction. Continued…

Quote of the Day

“Although not foolproof, the use of multi-factor authentication schemes can greatly reduce the chances of account compromise.” – Craig Young

Learning Center
State Department data breach exposes employee info
A State Department data breach compromised the agency’s unclassified email system and led to the exposure of employee data and one expert said the issue may have been a lack of multi-factor authentication.

Pros and cons of a multi-factor authentication mobile app
A multi-factor authentication mobile app is more secure than an app that relies solely on passwords. Determine the pros and cons before an implementation.

What are some useful multifactor authentication examples?
Our expert explains multifactor authentication examples in healthcare settings and looks at why this technology is useful for protecting patient data.

How to manage multi-factor authentication for Office 365
MFA is a layered approach to security that exceeds the traditional username/password method. Here’s how to manage multi-factor authentication for Office 365.

Explore two major user authentication methods
Biometric and multifactor authentication may be better than traditional user authentication methods, but neither approach to identity management is perfect. Review the benefits and pitfalls to discover which option works for your organization.

Trending Terms
security token
biometric verification
one-time password
authentication server
two-factor authentication
authentication factor

Quiz Yourself
The credit union website uses two-factor authentication to protect _____ members.
a. their
b. its

September 27, 2018  7:29 PM

alpha testing

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Alpha testing is the initial phase of validating whether a new product will perform as expected. Continued…

Quote of the Day

“Modern testing is good news for QA teams, because it provides an opportunity to grow and expand skill sets, while moving at a much faster pace with leaner practices.” – Amy Reichert

Learning Center
Words to go: QA testing methodologies
To be an effective tester, you must know a vast — if not unwieldy — number of QA testing methodologies and terms. To give testers some context, this list outlines how several test steps, types and levels fit into the development process.

A QA team finds continuous testing benefits worth the effort
Find out which continuous testing benefits CloudBees utilizes internally to speed feedback and reduce defects in production. The process can benefit QA teams if they work effectively with the other parts of their organization.

What are the top software testing methods?
Choose software testing methods that are right for your workflow and that can match the fast pace imposed on development by business requirements. Here are major types to consider.

Blue/green deployment on the cloud makes updates easier
The blue/green deployment model isn’t the only one that works on the cloud, but it might be the easiest. Quickly switch between code versions, and maintain the highest availability level possible.

Need to know: Is demand for software QA jobs increasing?
Are employers filling more software QA jobs? They might be, and expert Amy Reichert walks us through what the change in demand really means.

Trending Terms
beta test
waterfall model
white box testing
load testing
proof of concept
user acceptance testing

Quiz Yourself
The purpose of regression testing is to ______ that the software continues to function as expected under specific conditions.
a. ensure
b. assure

September 26, 2018  7:25 PM

multichannel contact center

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A multichannel contact center is a call center that allows agents to interact with customers over several communication channels, but each channel operates in isolation. Continued…

Quote of the Day

“A multi-channel system allows a contact center to provide improve customer care by providing quality service through any medium, including: voice, text-SMS, Fax or Web.” – Paul Lang

Learning Center
Avaya adds real-time speech analytics to contact centers
Avaya has added tools including real-time speech analytics to its workforce optimization suite. The upgrades are expected to help Avaya’s customers increase sales and boost customer satisfaction.

Is your call center multichannel or cross-channel?
Indentify the difference between a multichannel and cross-channel contact center.

The omnichannel contact center is now mandatory
The omnichannel contact center is becoming increasingly important. But voice communications is still the preferred channel for many consumers.

With cloud-based contact centers, one size does not fit all
Cloud-based contact centers are one of the fastest-growing market segments when it comes to software as a service. Learn what’s driving this shift to the cloud and how enterprises need to respond to this trend.

Polycom acquisition helps Plantronics against Cisco, Logitech
Plantronics’ Polycom acquisition should strengthen the headset provider’s portfolio and open doors to the conference room, according to Wainhouse Research.

Trending Terms
customer experience management
Interactive Voice Response
customer self-service
contact center infrastructure
multichannel marketing

Quiz Yourself
The question on everyone’s _____ is how to improve customer experience and cut costs at the same time.
a. minds
b. mind

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