NetOps, also referred to as NetOps 2.0, is a networking approach that encompasses the use of DevOps tools, methods and techniques to create an agile, scalable and programmable infrastructure capable of delivering business-critical applications and services rapidly and efficiently. Continued…
Quote of the Day
“Similar to the DevOps framework, a NetOps approach provides networking teams with a way to use automation and virtualization to create more agile networks and deploy applications faster.” – Andrew Froehlich
10 metrics to drive a NetOps 2.0 culture shift
NetOps 2.0 provides a philosophical and operational framework for networking teams looking to keep pace with fast-changing infrastructure demands in the age of DevOps. This infographic suggests 10 key performance indicators that IT leaders can use to help drive the necessary culture shift.
Are you ready for NetOps 2.0? A primer for networking pros
NetOps 2.0 represents the philosophies, tools and practices of next-generation network design and operations — including automation, programmability and virtualization. Here’s what you need to know.
How NetOps and DevOps concepts tackle network problems
The NetOps and DevOps concepts both have a strong focus on automation, which acts as a bridge between the two approaches. Learn how using the two models together can strengthen IT.
NetOps, SecOps, DevOps concepts merge to automate security testing
Network security operations, or NetSecOps, can automate security testing for networks by adopting DevOps concepts. However, as these IT roles and job responsibilities blend together, some challenges can crop up.
What effect does NetOps have on enterprise networking teams?
As networks require more agility in order to support continuous application deployments, networking teams can use the concept of NetOps to enable and speed network automation and virtualization, as they move away from manual configuration.
Successfully _______ a DevOps culture in a data center isn’t easy, but it brings great rewards.
The industrial internet of things, or IIoT, is the use of internet of things technologies to enhance manufacturing and industrial processes. Continued…
Quote of the Day
“Increasingly, IIoT analytics is providing a number of opportunities to manufacturing and industrial organizations alike — from helping them better understand business processes to reducing unplanned downtime to increasing profitability and efficiency.” – Linda Rosencrance
Smart manufacturing technology can leave old systems behind
Many manufacturers are implementing smart manufacturing technology, such as connecting machines via IIoT networks, but they face challenges with older, outdated assets.
IIoT analytics opportunities for manufacturing, industry
With the spread of IIoT analytics, the true benefits of the industrial internet of things is now becoming clear. Learn how analytics brings to light the value of the data that IoT creates in a variety of industries.
SAP Enterprise Asset Management targets IIoT data
SAP Enterprise Asset Management is a data integration platform that enables manufacturers to manage real-time data streams coming from IIoT. Companies such as Kaeser Kompressoren are leveraging it to build new business models.
Three predictions for the future of IIoT
The industrial internet of things is where real societal impacts will manifest. Augury’s Saar Yoskovitz offers three predictions for the years ahead.
Myth-busting: Cloud vs. edge in IIoT
The cloud is absolutely a necessary piece of IIoT deployments, says Stratus’ Jason Andersen, but that doesn’t mean you should abandon edge computing systems.
A number of IoT gateway products ____ equipped with additional security features.
Natural language understanding (NLU) is a branch of artificial intelligence (AI) that uses computer software to understand input made in the form of sentences in text or speech format. Continued…
Quote of the Day
“NLP and NLU technologies are becoming more prominent in the enterprise. The former simply parses words, but the latter aims at a deeper level of understanding.” – Kathleen Walch
Knowledge graph applications in the enterprise gain steam
Knowledge graph applications can be technically challenging and time-consuming to build, but enterprises are starting to find that the work can lead to positive returns.
NLP vs. NLU and the growing ability of machines to understand
In the question of NLP vs. NLU, the difference comes down to the use of machine learning to understand human text and speech at deep levels. With that level of understanding, the possibilities are limitless.
Call center automation advances, but only as far as NLP can take it
Call center automation is changing customer service and enriching survey efforts, but strides forward hinge on natural language processing improvements.
Words to go: Amazon AI services
Use this quick rundown of key Amazon AI tools to push the boundaries of your cloud applications with machine and deep learning technology.
The role of voice technology in IoT expands beyond consumers
Learn how three companies are bringing voice technology to all aspects of IoT, from automotive to consumer to manufacturing.
Some employees fear that computers will take over their jobs with the _______ of machine learning, but that is not the case.
A content services platform is software that enables users to create, share, collaborate on and store text, audio and video content. Continued…
Quote of the Day
“The need for people to collaborate around content is a universal use case and has changed very little over the decades.” – Laurence Hart
The next step in ECM: The content services platform
Expert Laurence Hart explains why ECM vendors are taking a new approach to the evolution of the content services platform.
Nuxeo among new wave of content services platform vendors
Nuxeo is among a group of content services platform vendors that were previously referred to as part of the enterprise content management sector. A Canadian tribal council is using the Nuxeo platform to preserve several dozen native languages.
Box AI, workflow automation strategies about to unfold
The Box AI, workflow automation and cloud strategies are instrumental to the content services platform vendor’s future, Box CEO Aaron Levie said. Box is investing in those directions, according to Forrester analyst Cheryl McKinnon.
Content, data services enable digital workplace transformation
Digital experience design for employees can rival what we’re used to at home with web and e-commerce sites. Content services middleware can enable a digital workplace transformation.
Payless ShoeSource switches digital asset management tools
The shoe giant uses a digital asset management tool to take care of image maintenance so it can focus on products and omnichannel customer experience instead.
Neither of the content analytics applications _____ backwards compatible.
Burnout is persistent physical, mental or emotional exhaustion caused by long-term stress, usually as a result of excessive workplace and/or personal responsibilities. Continued…
Quote of the Day
“Beyond staffing issues, work politics, bad managers and other personnel issues, some technical practices can help administrators avoid IT burnout by reducing the stress associated with a heavy workload.” – Adam Fowler
Ways administrators can avoid IT burnout
IT burnout is a serious issue in the tech community that administrators can ward off by finding new ways to improve job satisfaction and overall mental health.
Developer burnout is the symptom, Undercapitalization the disease
It’s a fact: Undercapitalization causes developer burnout. Unfortunately, vacation and automation aren’t the cure. In fact, there’s no easy fix.
Physician burnout targeted by health IT, wellness vendors
Physician burnout in healthcare is being targeted in the industry by such health IT stars as Jonathan Bush of AthenaHealth Inc. and by wellness technology vendors. In addition to EHR and government reporting mandates, rapid industry consolidation and loss of physician autonomy are seen as root causes.
Infosec mental health support and awareness hits Black Hat 2018
Talks about depression, burnout and PTSD at Black Hat 2018 helped to bring attention to infosec mental health issues that may not have the awareness they deserve.
Cybersecurity professionals: Lack of training leaves skills behind
A recent study examining cybersecurity professionals’ roles demonstrates the importance of regular training for existing staff and the need to keep their job skills current.
The CEO sighed and shook her head. “Your whole department only brought in three new accounts last month. I need you guys to be __________.”
b. purple squirrels
Augusta Ada King, Countess of Lovelace, was an English mathematician who is credited with being the first computer programmer. Continued…
Quote of the Day
“The Analytical Engine weaves algebraic patterns, just as the Jacquard loom weaves flowers and leaves.” – Ada, Countess of Lovelace
Serverless platforms limit programming language options
There are various serverless platforms available in public cloud, but their support for programming languages tends to be limited. Keep these three best practices in mind as you evaluate your options.
Awakening the potential of IoT with programming languages
To achieve the full benefits of an IoT deployment, says Karina Popova, using a programming language for embedded development and a programming language for web server development is critical.
Quiz time: Popular programming language list shows changes at the top
Test yourself to see if you know which popular programming language sits atop the tech world. Hint: It’s not the same one as a year ago.
Test your knowledge of mobile app programming languages
Developers can choose from a variety of mobile app programming languages to build their apps. But it can be tricky to know which programming language to use and when. Developers can put their knowledge to the test with this quiz.
Ada Lovelace Day – raising awareness of women’s achievements in IT
With a programming language named after her, the influence of the world’s first computer programmer, Ada Lovelace, has spread much farther than her fame.
Leet is a simple kind of code that humans can read, ______ with some difficulty.
A. all be it
IT incident management is an area of IT service management (ITSM) in which the information technology team seeks to return a software application or network service to normal operations as quickly as possible after an unexpected event. Continued…
Quote of the Day
“Automated incident management systems should understand the interactions between the different aspects of a modern platform to comprehend where a problem really resides, not just where the problem’s effects are felt.” – Clive Longbottom
Create an IT support process to take on any outage
Take time to learn the steps of an IT support process, which tools to use and how to make fixes that improve stability. Don’t wait until an outage on a critical application to pick up these skills.
5 tips to improve ITSM SLAs in IT shops with multiple service providers
Developing ITSM SLAs that work with multiple service providers is a complex puzzle to solve. As Pace Harmon’s David Clifford explains, success depends upon keeping the perspective of the business uppermost in mind.
Use IT help desk tools to track, resolve and prevent IT incidents
IT help desk tools can benefit organizations of any size because they can reduce the time it takes to resolve issues, cut costs and prevent reoccurring problems through data collection and reporting.
Find the ideal incident management automation tool or tools
No more waiting and wondering how a support team’s actions changed the platform or if they really fixed the problem. IT teams have several incident management automation tools to monitor and fix software.
Words to go: Incident management KPI categories
IT incident response is more art than science, but you can assign hard numbers to some metrics. Pick from this incident management KPI list to establish baselines, and judge where the support team needs to improve.
Digital transformation is tied to the broader trend of business transformation and takes ______ to take hold.
b. a while
Citizen development is a low code approach to software development that allows people to create software programs without needing to know anything about programming languages or how to write code. Continued…
Quote of the Day
“Low-code development platforms provide opportunities to citizen developers, and that alone can initiate friction between citizen developers and experienced developers.” – Erica Mixon
Low-code development platforms bring speed, friction
Low-code development platforms such as OutSystems can increase the speed of the mobile app dev process. But they also introduce the concept of citizen development, which can come at a cost.
Pros and cons of a low-code platform for mobile
A low-code platform is like a double-edged sword; it makes mobile app development easy — but it also makes development accessible to non-developers. Explore the advantages and challenges of this emerging development trend.
Why the citizen developer trend is bugging infosec teams
The citizen developer is leveraging automated development tools to build applications, but it may be introducing security risks, as well.Low-code platforms are more useful than you think
Low-code platforms are more useful than you think
Low-code platforms enable both professional developers and non-programmers to build applications without having to do any coding. However, many developers avoid using them because of perceived (or in some cases, actual) limitations.
Open source low-code platforms extend app dev capabilities
Low-code platforms are attractive to enterprises because of the limited amount of developer expertise necessary to create an app. While there are propriety products available, open source offerings, such as Skyve, VisionX and Rintagi, can save users from vendor lock-in.
It’s typically difficult to _______ programmers to document their code, even though it makes it easier to work with in the future.
An AI code of ethics, also called an AI value platform, is a policy statement that formally defines the role of artificial intelligence as it applies to the continued development of the human race. Continued…
Quote of the Day
“Diversity brings about different ways of thinking, different ethics and different mindsets. Together, this creates more diverse and less biased AI systems.” – Kathleen Walch
Why AI for social good is a thing
The research of CMU’s Fei Fang lives at the intersection of AI for social good and multi agent systems. She explains why this area of AI is important and what CIOs can glean from it in the final installment of ‘Schooled in AI.’
Approaches for embedding human ethics in AI systems
Embedding ethics in AI systems is not a high priority for CIOs aiming to harness the power of machine intelligence. That’s a mistake, said Darin Stewart at this week’s Gartner Catalyst event. IT needs to ensure that AI systems reflect corporate and community values.
How to keep your implementation of AI free from algorithm bias
Keeping your implementation of AI free of algorithm bias can be a challenge, but data quality and model transparency are good places to start, says one Accenture consultant.
AI for finance adoption affected by legal, ethical issues
Read why using AI for finance processes could be held back by ethical and legal issues that will require people to supervise AI tools.
IBM’s Rossi on AI ethics: ‘Start small and widen the scope’
The rapid evolution of AI systems is prompting calls for a code of AI ethics. But how to make a moral machine is far from settled science.
Before I invest time and money in a certification for mechatronics, I want to seek ______ from someone at the Robotic Industries Association (RIA).
Fast Healthcare Interoperability Resources (FHIR) is a web-based standard for sharing, integrating and retrieving clinical health data and other electronic health information. Continued…
Quote of the Day
“It’s true that using FHIR doesn’t mean interoperability. It doesn’t mean there is a flaw in the standard itself. But if you are going to get to true interoperability, you have to add further clarification and constraint on exactly how to use FHIR in a particular situation.” – Stan Huff
Why the FHIR standard may not get us to interoperability
The FHIR standard was supposed to be the glue that brought EHRs together and interoperability to healthcare data. But with little industry buy-in, challenges with semantic agreement and the absence of a business case, the future looks bleak for the API’s intended use.
Tech giants support FHIR standard. Will that make a difference?
Six major technology companies have signed a joint statement in support of healthcare interoperability efforts, including the FHIR standard. It’s early days, but opinions are split on how much this will help.
Questions about the FHIR standard? We have expert answers
Debate over healthcare interoperability rages on, and experts are working to promote the FHIR standard API to help solve the problems. During the 2018 AMIA Conference, a group of clinicians attended a FHIR ‘bootcamp’ that even included some programming. Here are the key takeaways from the meeting.
Why healthcare APIs will save lives, money and time
APIs, an open source approach and a passion for interoperability are the keys to healthcare’s digital future. Intermountain’s Stan Huff talks about what is at stake and how to begin using healthcare APIs.
A new breed of interoperable EHR apps is coming, but slowly
The idea of interoperable EHR apps that can run on any electronic medical records system has been a sort of Holy Grail for the healthcare industry, and now it’s starting to happen. More work has to be done, particularly around standards, but early efforts appear promising.
The concept of electronic health records ______ interoperability.