Word of the Day: Tech Definitions from WhatIs.com

May 29, 2018  7:39 PM


Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Counterintelligence (CI) is the information gathered and actions taken to identify and protect against an adversary’s knowledge collection activities or attempts to cause harm through sabotage or other actions. Continued…

Quote of the Day

“The easiest way to implement a full counterintelligence stack is to use deception technology that misinforms and misleads attackers, thereby preventing them from furthering their attack.” – Carolyn Crandall

Learning CenterEC calls on online platforms to develop common code of practice to tackle ‘disinformation’
The European Commission says online platforms such as social media and video sites, have not done enough to tackle unethical use, and call on them “to decisively step up their efforts to tackle online disinformation.”

Election cyberattack proves people are still the biggest flaw
Experts said the NSA leak alleging election cyberattacks by Russia prove people are still the biggest cybersecurity flaw.

OURSA takes on RSA Conference to highlight diversity
After RSA Conference came under fire for a lack of female keynote speakers, infosec professionals formed the Our Security Advocates event, or OURSA.

How intelligence data leaks caused collateral damage for infosec
Intelligence data leaks, like the recent ones at the NSA and CIA, can cause serious damage for cybersecurity. Here’s how.

CISO job description: Business function more than IT
The CISO job description is always up for debate. Is it moving beyond IT to influence broader security and risk management initiatives?

Trending Terms
attack vector
confidentiality, integrity, and availability
data loss prevention
network forensics
deception technology
virtual honeypot

Writing for Business
The former bank technician admitted to the identity theft exploit and said he’d had a guilty ________ about it.
A. conscious
B. conscience

May 25, 2018  7:36 PM

continuous performance management

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Continuous performance management, in a human resource management context, is the supervision of an employee’s work through one-to-one discussions and ongoing feedback from supervisors and regularly scheduled check-ins. Continued…

Quote of the Day

“With continuous performance management, you actually can reflect back on a yearlong conversation you’ve had with your employee and make your performance review reflect more greatly the work that the person has done.” – Doug Dennerline

Learning Center
Federal HR wants to modernize cybersecurity recruiting, pay
The Trump administration plans to modernize cybersecurity recruiting and managing. It is asking vendors for information about the cost, tools and technologies it will need to achieve its federal HR goals.

Continuous performance management a rich source of talent analytics
Read how companies use continuous performance management to improve employee satisfaction and build their storehouse of talent through analytics.

Continuous performance management firm, BetterWorks, reboots
BetterWorks Systems, a startup on track to make a name for itself in the continuous performance management market, faced a sexual harassment lawsuit. It then went seven months without a CEO. The court case was dismissed, a new CEO was appointed and an AI-related upgrade is in the works.

Tips for automating the performance management process
Get tips on how to automate the performance management process, regardless of whether you have a full talent management suite or just documents and email.

Continuous feedback performance management boosts worker productivity
Learn the basics of continuous feedback performance management from companies that replaced annual reviews with coaching, peer reviews and career planning.

Trending Terms
talent activation
human capital management
performance management software
corporate performance management

Writing for Business
_____ performance review is scheduled for three o’clock?
A. Who’s
B. Whose

May 24, 2018  7:18 PM

General Data Protection Regulation (GDPR)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

General Data Protection Regulation (GDPR) is legislation that will update and unify data privacy laws across the European Union. Continued…

Quote of the Day

“GDPR demands a global shift in thinking with respect to the collection and treatment of personal data. In simple terms, businesses don’t get a free-for-all mandate to use personal data as they please when they get consent. Businesses don’t own the personal data — the citizen does.” – Luis Franco

Learning Center
GDPR deadline: Keep calm and GDPR on
With the GDPR deadline looming, companies may still be scrambling to do “something” about it, but with less than 30 days to go the best move for many may be to wait and watch, and perhaps just consider ways in which GDPR may not be as important as everyone is saying.

Test your knowledge of GDPR rights and AWS data protection
The EU’s major data protection overhaul will dramatically alter how enterprises handle sensitive personal information. New GDPR rights turn over control of individual data to the consumer and limit what an organization can do with it.

How Salesforce teams will feel the impact of GDPR
The impact of GDPR for sales teams on Salesforce will call for trimming data processes down to the bone — and designing a process to ‘forget’ those who ask.

Six data risk management steps for GDPR compliance
A data governance framework must include data risk management. Learn the steps to achieve GDPR compliance and the components of data risk management, including data asset surveillance; data security; and protection, risk assessment and data classification.

GDPR call center compliance can be a sticky wicket
There are several questions you need to answer and answers you need to document when it comes to GDPR call center compliance, a process that can require the collaboration of business executives, call center managers and outside lawyers to establish and communicate data protection policies.

Trending Terms
EU Data Protection Directive Directive
data breach
express consent
data governance
right to be forgotten
Data Protection Bill 2017

Writing for Business
GDPR’s requirement for ‘privacy by design’ demands new approaches to customer __________ giving customers complete control over their data.
A. relationships, including
B. relationships including

May 23, 2018  7:31 PM


Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Robojournalism is the use of software programs to generate articles, reports and other types of content. Continued…

Quote of the Day

“Humans are, frankly, much, much better at adding context than machines. And machines are better at doing that data processing and number crunching than humans.” – James Kotecki

Learning Center
Natural language generation software making inroads in enterprises
Natural language generation software is gradually finding its way into enterprises as businesses look to deploy emerging artificial intelligence tools.

AP uses data collaboration platform to spread data journalism
The young field of data journalism needs data tooling to add factual context to stories. The Associated Press turned to a data collaboration platform to improve its ability to dig into data sets.

‘Robot writers’ adept at natural language generation, but they’re no Melville
Robots aren’t taking over the world (just yet, anyway), but the idea that robots could take over the world is certainly taking over the conversation among techies.

What to look for in web content management software
Web content management software must help organizations manage the entire content creation process. Here are some tips when considering a WCM platform.

Forbes digital media strategy monetizes content management system
Forbes is hoping to make its CMS system a competitive differentiator for digital publishing.

Trending Terms
content generation software
data mining
machine learning
software substitution
natural language generation

Writing for Business
The promise of automation is that people will need to work _____ hours.
A. fewer
B. less

May 22, 2018  7:26 PM

CDN (content delivery network)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A CDN (content delivery network), also called a content distribution network, is a group of geographically distributed and interconnected servers that provide cached internet content from a network location closest to a user to accelerate its delivery. Continued…

Quote of the Day

“It’s doubtful streaming video would be practical today without CDNs, and the same is likely true for future applications, especially IoT, that require quick analysis and response to events.” – Tom Nolle

Learning Center
What is CDN technology, and who are the current CDN providers?
This tutorial on content delivery networks looks at the advantages of CDN technology for the enterprise and the growing number of services offered by CDN providers.

New CDN services give providers an edge in WAN marketplace
The CDN services market is expected to experience high growth in the next five years, as enterprises move more workloads in the public cloud, where new CDN optimization and security services will target web performance and security at the network edge.

Future internet infrastructure to utilize fiber, edge hosting, CDNs
In the future internet infrastructure, fiber deployment, edge hosting and CDNs could have a radically different mix.

Growing CDN services market changes to meet cloud needs
Enterprise cloud and application development are driving demands for expanded CDN services, including security and access to APIs, to help push network performance and scalability.

CDN providers comparison: Highlighting vendors’ focus
Content delivery networks used to just be for accelerating website performance, but now, CDN providers are offering more services as competition heats up. This CDN providers comparison highlights what you need to know.

Trending Terms
load balancing
solid-state drive
dynamic and static
content delivery

Writing for Business
The survey results taught us that one in three network administrators ____ interested in learning more about software-defined networking.
A. was
B. were

May 21, 2018  2:37 AM

serverless computing

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Serverless computing is an event-driven application design and deployment paradigm in which computing resources are provided as scalable cloud services. Continued…

Quote of the Day

“If executed correctly, a serverless architecture can save development teams time when pushing out new features and can scale nearly infinitely.” – Chris Moyer

Learning Center
IT pros test out fresh crop of serverless monitoring tools
Serverless monitoring tools have quickly added sophisticated features, but a view of the serverless infrastructure that includes distributed tracing and third-party dependencies awaits further development.

The pros and cons of serverless architecture
Serverless architecture can save development teams time when pushing out new features and scaling, but it does not come without trade-offs.

Serverless infrastructure calls for updated IT ops expertise
Enterprises will need IT ops pros with systems engineering expertise to bring serverless infrastructure for complex apps to maturity.

When is serverless technology best for app modernization?
Red Hat serverless technology expert Rich Sharples analyzes why some businesses are exploring serverless use cases for application modernization.

Know when to implement serverless vs. containers
IT pros must be equipped to guide application deployments onto serverless vs. containers, or vice versa, for off-the-shelf apps, in-house projects and microservices.

Trending Terms
event-driven architecture
AWS Lambda
Microsoft Azure Functions
enterprise application integration
cloud services
event handling

Writing for Business
Serverless computing can significantly bring down costs since you’re not paying for servers 24/7, _________ of whether they are actively serving requests.
A. irregardless
B. regardless

May 17, 2018  5:40 PM

self-service business intelligence (BI)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Self-service business intelligence (SSBI) is an approach to data analytics that enables business users to access and work with corporate data even though they do not have a background in statistical analysis, business intelligence (BI) or data mining. Continued…

Quote of the Day

“Whereas guided discovery tools operate with a preset collection of data and metrics, self-service BI tools enable business users to add data and define new metrics when performing analysis without IT intervention.” – Rick Sherman

Learning Center
Seven good data visualization practices for visual integrity
With more users involved in the BI and analytics process, it’s imperative that they follow good data visualization design practices to ensure that the data being presented can be interpreted accurately. These steps can help maintain visual integrity in charts and other infographics.

Self-service BI best practices: 5 dos and don’ts
In this SearchCIO video, Wayfair’s Nathan Kollett enumerates the dos and don’t’s that make up self-service BI best practices.

Get the most out of your data, reap the benefits of BI tools
What do you do with all that enterprise data? Crunch, examine, explore, and contextualize the numbers, and experience the business benefits of BI tools.

New Qlik CEO Mike Capone outlines his business strategy
New Qlik CEO Mike Capone says the company has to tout its success stories more to stay relevant in a competitive self-service analytics market.

Expert: For BI, you must know the data integration process
Cloud, self-service and architecture are the focus as consultant Rick Sherman reviews pressing trends of the day. Top of all is the data integration process.

Trending Terms
statistical analysis
data mining
data mart
embedded BI
data governance

Writing for Business
The user-training for the new business intelligence software was extensive, in the hopes that employees would be __________ by the change.
A. unphased
B. unfazed

May 16, 2018  5:28 PM

Platform as a Service (PaaS)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Platform as a service (PaaS) is a cloud computing model in which a third-party provider delivers hardware and software tools — usually those needed for application development — to users over the internet. Continued…

Quote of the Day

“Part of the excitement around platform as a service is that PaaS platforms make it much easier for enterprises to quickly spin up experiments in a safe and secure way.” – George Lawton

Learning Center
Build a culture of innovation on PaaS platforms
PaaS platforms can make it easier for IT teams to spin up experiments, but there are risks to adopting this form of cloud computing, including pushback from corporate IT staff. Tech execs from Deutsche Bank and Experian offered advice at the Red Hat Summit in San Francisco.

Azure IaaS vs. PaaS: Find the right service to reduce costs
This Azure IaaS vs. PaaS comparison gives IT administrators a breakdown of the pros and cons of simply executing a lift and shift into the cloud as opposed to using the PaaS features that might be more cost-effective with better performance.

Test your knowledge of PaaS providers with this brief quiz
As the cloud market continues to grow, it can be tough to keep track of PaaS providers and the various tools they offer. Take this quick quiz to see how much you know about vendors such as AWS, Azure, Google and more.

Deciding between IaaS and PaaS for microservices
Choosing between IaaS and PaaS as the foundation for a move to microservices requires a stable DevOps environment and other considerations.

IaaS and PaaS blurred lines increase lock-in risks
The gap between IaaS and PaaS is disappearing. Emerging technologies, such as containers, blur the distinctions between the service types, which can hide potential risks.

Trending Terms
Software as a Service
Infrastructure as a Service
Microsoft Azure
private PaaS
SPI model

Writing for Business
If you’re not _______ well-versed in microservices and containers, you’re running at the back of the pack.
A. already
B. all ready

May 15, 2018  5:19 PM


Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Artificial intelligence for IT operations (AIOps) is an umbrella term for the use of big data analytics, machine learning (ML) and other artificial intelligence (AI) technologies to automate the identification and resolution of common information technology (IT) issues. Continued…

Quote of the Day

“AIOps can supplant — or at least complement — IT staff members who spend too much time on mundane tasks, such as systems monitoring, alert response, problem diagnosis and course of action determination.” – Muddu Sudhakar

Learning Center
Get started with AIOps tools
AIOps tools find issues in IT environments and help to resolve them — but you do that already. See how the AIOps future is different through the four P’s of how these tools work.

Bots know better: Maybe AIOps tools should drive your stack
AIOps tools promise to help reshape software development and IT operations, but only if we can get beyond our fear of letting a machine make the call.

AIOps tools portend automated infrastructure management
Automated infrastructure management will soon become reality in DevOps shops as IT monitoring tools lay groundwork with new AIOps features.

Enterprise shops look to AIOps for IT root cause analysis
Automated IT root cause analysis to accelerate troubleshooting is the ideal AIOps feature for enterprise ops pros, but skeptics say that’s a pipe dream.

AI’s role in future of DevOps provokes IT industry agita
The future of DevOps will be automated, but how far AIOps can and should go has the IT industry sharply divided as products mature.

Trending Terms
big data analytics
machine learning
data visualization
root cause analysis

Writing for Business
Successfully _______ a DevOps culture in a data center isn’t easy, but it brings great rewards.
A. adapting
B. adopting

May 11, 2018  7:27 PM

conversational user interface

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A conversational user interface is the ability of artificial intelligence-supported chatbots to have verbal and written interactions with human users. Continued…

Quote of the Day

“Conversational agents have to know how to interact with somebody in order to amplify their thinking. There’s more to it than just what you typically see today as a chatbot.” – Rob High

Learning Center
Tackling the ‘ask me anything’ challenge of a conversational interface
Anticipating everything a user could say in a conversational interface is an impossible task. The solution, IBM researchers said, is to make AI agents state what they’re designed to do upfront and teach people how to better use this new communication channel.

Who’s talking? Conversational agent vs. chatbot vs. virtual assistant
IBM Watson VP and CTO Rob High explains the distinction between a chatbot, a conversational agent and a virtual assistant.

Conversational UX design: What it is and who’s paving the way
Two researchers at IBM explain what conversational UX design is and how their library of sociology-backed conversation patterns is helping advance the field.

Why voice interfaces remain challenging
While voice recognition is much improved and its place in IoT architectures is perceivable, it can still be hard to communicate.

IBM Watson CTO: A range of conversational technologies can coexist
When it comes to conversational technologies like chatbots and smarter AI agents, IBM Watson VP and CTO Rob High said there’s room for both in the enterprise.

Trending Terms
call center agent
customer engagement
voice user interface
virtual assistant
natural language

Writing for Business
Our data shows that a vast majority of customers prefer Brand A ____ Brand B.
A. to
B. than
C. over

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