Word of the Day: Tech Definitions from WhatIs.com

Sep 20 2012   4:04PM GMT

Five whys definition

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

” In ‘five whys,’ you focus on getting to the root cause of an issue by repeatedly asking ‘why’ to drill deeper toward the underlying cause. It’s important to note that this is ‘five whys,’ NOT ‘five whos.’Zach Nies

Today’s WhatIs.com Word of the Day is 5 Whys, a team exercise for identifying the root cause of a problem. 5 Whys was originally used in manufacturing to help management identify why equipment failed. It’s used in Six Sigma during DMAIC exercises and in Agile retrospectives.

 Comment on this Post

There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

Share this item with your network: