Word of the Day: Tech Definitions from WhatIs.com:

January, 2019


January 9, 2019  7:16 PM

Amazon Connect

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Amazon Connect is an Amazon Web Services (AWS) public cloud customer contact center service. Continued… Quote of the Day

"Together, Amazon Connect and Lex can benefit call center agents, as...

January 8, 2019  7:13 PM

5G

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Fifth-generation wireless (5G) is the latest iteration of cellular technology, engineered to greatly increase the speed and responsiveness of wireless networks. Continued... Quote of the...


January 7, 2019  7:10 PM

SD-branch

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

SD-branch is a single, automated, centrally managed software-centric platform that replaces or supplements an existing branch network architecture. Continued… Quote of the Day

"Applying...


January 4, 2019  7:07 PM

SD-WAN (software-defined WAN)

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Software-defined WAN (SD-WAN) is a technology that distributes network traffic across wide area networks (WAN) that uses software-defined networking (SDN) concepts to automatically determine the most effective way to route traffic to and from branch offices and data center sites.


January 3, 2019  7:04 PM

chatbot

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

A chatbot (sometimes referred to as a chatterbot) is programming that simulates the conversation or "chatter" of a human being through text or voice interactions. Continued… Quote of the Day

"While...


January 2, 2019  7:01 PM

business continuity and disaster recovery

Kaitlin Herbert Kaitlin Herbert Profile: Kaitlin Herbert

Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.


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