Investigating Outsourcing

Mar 29 2011   3:04PM GMT

Things could get worse for Fujitsu as customer consults solicitors

KarlFl40 Profile: KarlFl40

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Fujitsu

The Highland Council in Scotland has taken legal advice on a deal with Fujitsu which has missed service delivery targets.

The £66m deal is for IT services.

Councilor Carolyn Wilson at the Highland Council told me the council is giving Fujitsu time to sort the problems out but has also had legal advice on the matter.

Fujitsu does appear to be on a bad run at the moment. The IT services firm lost its £300m plus desktop services deal with the Department of Work and pensions recently as well as a big deal with Thomson Reuters.

Both these deals were said to have problems with the supplier transitioning services from the incumbent, HP in the DWP’s case and an in-house operation at Thomson Reuters.

The Press & Journal, a Scottish publication, has written an article about it

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