Investigating Outsourcing:


September 26, 2012  12:30 PM

Are SME IT suppliers credible bidders against system integrators in public sector?

KarlFl40 Profile: KarlFl40
government, SME

The government set itself the challenge of reducing the public sector's dependence on a small number of large IT suppliers for its services.

Ending the oligopoly of...

October 25, 2011  1:38 PM

Suppliers must create SME cloud packages

KarlFl40 Profile: KarlFl40
Cloud Services, SME

I always here about the fact that the SME market is bigger than the Enterprise sector and big IT suppliers always claim to be targeting the sector. Yet SMEs always seem to remain second class citizens with few of the big players willing to  invest heavily in services specifically for...

August 15, 2011  12:33 PM

Are government IT leaders prepared for fight with System Integrators over SME contracts?

khall2 Profile: khall2

It's long been a complaint of SMEs that government spend on systems integrators (SIs) eats up the vast majority of the public sector IT budget (80%-90%), leaving very little for innovative small businesses.  

Having spoken to several SMEs part of the gripe isn't just that they're...

March 16, 2011  3:13 PM

MindTree and 2e2 deal shows mid market offshore opportunity

KarlFl40 Profile: KarlFl40
2e2, MindTree, SAP, SME, TCS

An agreement between 2e2 and Indian IT service provider MindTree is an interesting one.

The deal sees MindTree provide SAP helpdesk, support and development work for 2e2's clients. The interesting part is that this will open up offshore resources to customers that would not normally be...

February 24, 2011  2:22 PM

299,000 job cuts at IBM not as outrageous as it sounds?

KarlFl40 Profile: KarlFl40
Equaterra, IBM, KPMG, SME

I wrote a story last year following comments made by a senior IBM HR executive.

Tim Ringo head of IBM Human Capital Management, said that in the future IBM...

November 3, 2010  6:00 AM

Are small IT suppliers ready to serve public sector?

KarlFl40 Profile: KarlFl40

The government is determined to give SME suppliers better access to government contracts. It hopes to have 25% of suppliers to government to be from SMEs and this week introduced measures to help...

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October 5, 2010  7:20 AM

Will small businesses be a step too far for industrialised IT services?

KarlFl40 Profile: KarlFl40
Computacenter, SME

In my meeting with Computacenter's managing director, Simon Walsh, last week he told me that the small of SME was not worth supplying. He...

September 27, 2010  9:08 AM

SMEs too loyal to staff to outsource IT jobs

KarlFl40 Profile: KarlFl40
noa, Outsourcing, SME

I did a blog post last week about the potential for SMEs to outsource IT in large volumes.

I have since had some interesting reaction from...

September 24, 2010  11:02 AM

Is the SME about to become the biggest IT services battleground?

KarlFl40 Profile: KarlFl40
Gartner, noa, Offshoring, Outsourcing, SME

I keep being told by analysts and suppliers that the SME sector, particularly the medium sized companies, are on the verge of taking up IT outsourcing in large volumes.

I suppose it all started in January when

September 14, 2010  11:37 AM

How can the government benefit from more IT innovation?

KarlFl40 Profile: KarlFl40
Government IT, SME

Government supplies are dominated by a fairly small amount of suppliers. About 20 for IT.


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