Investigating Outsourcing:

Shared services


June 20, 2011  6:00 AM

Will banks avoid the mistake of DIY internet banking platforms and opt for shared mobile banking?

KarlFl40 Profile: KarlFl40
Banks, Shared services, Swift

Everybody is looking at the cloud right now.  This might be a private cloud that sits within an organisation, the public cloud which harnesses software on the web or a community cloud where companies with similar needs share software that doesn't give them any differentiation.

The...

November 10, 2010  6:13 AM

Woman who ran successful NHS shared service talks about the cross government opportunity

KarlFl40 Profile: KarlFl40
Capgemini, Shared services

Ruth Ormsby headed up the Department of Health's Shared Business Service (SBS) before switching to Capgemini a few weeks...

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October 7, 2010  7:00 AM

KPMG blueprint for cutting government costs

KarlFl40 Profile: KarlFl40
G-Cloud, KPMG, Shared services

With the government spending review approaching I thought I would kick off the debate about how departments can operate with smaller budgets.

One thing is for certain. Departments will have less money to spend. IT could be a way of enabling savings across the board within government but...


October 6, 2010  7:02 AM

Is Capgemini taking top Civil Servants for public sector push?

KarlFl40 Profile: KarlFl40
Capgemini, Shared services

I have just been told that one of the leading lights of the NHS shared business (SBS) services, Ruth Ormsby, is joining Capgemini as Public...


September 23, 2010  9:56 AM

If anyone thinks shared services in government work, why hasn’t it been done?

KarlFl40 Profile: KarlFl40
360IT, HMRC, Shared services

My colleague is attending the 360۫۫IT show in Earl's Court this week.

She wrote this story about the inevitability of businesses outsourcing more IT.

One interesting...


July 21, 2010  9:19 PM

Police chiefs show staggering lack of technology understanding

KarlFl40 Profile: KarlFl40
police, Shared services

I wrote an article today about the report titled: Sustaining value for money in the police service. It turns out three quarters of police chiefs don't know anything about how IT...


July 14, 2010  12:05 PM

UK Government needs to change more than IT suppliers to cut costs

KarlFl40 Profile: KarlFl40
Cloud Computing, Shared services

Since the government dragged its main IT suppliers into a room to talk about cost cutting, I have been on the phone to many industry experts as well as suppliers...


July 7, 2010  2:53 PM

National Police Improvement Agency leaves path clear for likes of Steria and Capgemini

KarlFl40 Profile: KarlFl40
Capgemini, Cleveland, NPIA, police, Shared services, Steria

The CEO of the National Police Improvement Agency (NPIA), Peter Neyroud, says that better use of technology will help the Police save £200m by 2015.

The NPIA, advices police authorities on technology, was told...


June 16, 2010  2:39 PM

Was Capgemini £10m more expensive than Steria?

KarlFl40 Profile: KarlFl40
Capgemini, Shared services, Steria

Talk in the industry is that Steria beat Capgemini to the Cleveland Police Authority outsourcing deal because Capgemini was £10m more expensive.

Given that neither supplier is supposed to know the bid of the other this is quite close.

Both Capgemini and Steria have good...


June 15, 2010  8:39 PM

No redundancies at Cleveland Police, an IT outsourcing one off?

KarlFl40 Profile: KarlFl40
Shared services, Steria

One of the interesting things about Steria's £175m IT services deal with Cleveland Police Authority is the fact that there were no redundancies. Over four hundred staff...


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