Investigating Outsourcing:


November 2, 2011  12:39 PM

Is the sum of all fears really destroying offshore contact centre Industry?

KarlFl40 Profile: KarlFl40
nearshore, offshore, Ovum

According to research from Ovum the advantages of

September 5, 2011  11:33 AM

Is it time for massive IT services consolidation as falling sales puts industry on its knees?

KarlFl40 Profile: KarlFl40
BPO, genpact, Ovum

Just when you thought it was safe to go back in the water Ovum drops a bombshell.

I was getting more positive vibes about IT services spending, which was great news after the collapse of recent years.

The Indian outsourcing bellwethers have all been posting big increases in...

June 15, 2011  9:45 AM

Has the recession revealed IT outsourcing maturity within businesses?

KarlFl40 Profile: KarlFl40

I spoke to Ovum yesterday about its latest research on the IT services sector. It revealed that sales were on the increase again. See the article I wrote here.


June 14, 2011  6:03 AM

Real IT services spending recovery could be around the corner

KarlFl40 Profile: KarlFl40

Spending on IT services will grow an average of 4.4% every year until 2015 with healthy growth returning in 2013.

That's according to the latest research from Ovum and is the result of a combination of "pent-up demand and a slowly improving economy."
Ovum said the 2011...

February 7, 2011  10:58 AM

IT mega deals are not dead but have been sleeping

KarlFl40 Profile: KarlFl40
IT services, Ovum

The latest research from Ovum paints an interesting picture of the state of the IT services market. 


September 10, 2010  11:22 AM

Does NHS IT announcement raise more questions than it answers?

KarlFl40 Profile: KarlFl40
NHS, Ovum

Ovum made an interesting point in reaction to the Department for Health's announcement about the NHS IT project.

Here are her comments. I am interested to...

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