Investigating Outsourcing:


September 24, 2012  12:48 PM

Is India becoming too expensive for offshoring your IT?

KarlFl40 Profile: KarlFl40
BPO, India, Offshoring, Outsourcing, Philippines

India is synonymous with offshoring. But in this guest post NOA board member Debra Maxwell who is global BPO director at Arvato where heads up

December 5, 2011  11:12 AM

Brazil will be a massive location to source IT, but challenges remain

KarlFl40 Profile: KarlFl40
Brazil, BRIC, Offshoring

Following my blog post last week about ten years of the BRIC (Brazil,...

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August 26, 2011  3:27 PM

India confirms tough data law will not apply to Indian BPO suppliers

KarlFl40 Profile: KarlFl40
BPO, Data protection, Nasscom, Offshoring

The Indian Data protection law, which was introduced a couple of months ago, created uncertainty in the outsourcing sector.

The new law looked like putting lots of extra work on suppliers providing BPO.

August 10, 2011  2:43 PM

Is economic misfortune of some an opportunity for overseas IT suppliers?

KarlFl40 Profile: KarlFl40
dwp, HP, Offshoring

Could the double dip recession provide the straw that breaks the camel's back in terms of IT offshoring?

The Indian IT services sector thinks so. This article in the Economic Times of India displays a bit of confidence in the face of economic turmoil in the US, despite a large part of...

August 9, 2011  2:27 PM

UK government should not offshore IT jobs, says majority

KarlFl40 Profile: KarlFl40
dwp, Offshoring

I blogged yesterday and asked for people's views on public sector organisations offshoring IT work.

Birmingham City Council is facing a backlash after its decision to offshore work and the Department of Work and Pensions having to deal with industrial action as a result of its supplier,...

August 5, 2011  4:40 PM

Uncertainty still hangs over offshoring at Birmingham City Council

khall2 Profile: khall2

I recently spoke to a member of the Unite union who said Birmingham City Council's plan to outsource 100 of its staff are still hanging in the balance.

July 20, 2011  11:42 AM

Don’t forget to give your offshore centres as much resilience as those onshore

KarlFl40 Profile: KarlFl40

SunGard Availability is opening two facilities in India that will provide customers with workplaces in the event of their own premises being unusable.

The growth in offshore IT services has meant that many Western businesses have business critical operations in low cost locations such as...

July 19, 2011  1:44 PM

Will there be an IT offshoring U-turn at Birmingham City Council?

KarlFl40 Profile: KarlFl40

It appears that an elected body of people, Birmingham City Council (BCC), is listening to the people that elected them and reconsidering sending their jobs offshore.

It was

July 12, 2011  4:11 PM

Staff churn as well as cost and service levels will mean more UK jobs come back from India?

KarlFl40 Profile: KarlFl40
Offshoring, Santander

Is a combination of factors making India less attractive as a centre for delivering services to the UK?

Jean Louise Bravard, director at sourcing broker Burnt-Oak Partners, believes the gap between offshore and onshore is closing.

He says there is currently a trend that is seeing...

July 11, 2011  10:45 AM

Eastern Europe could benefit from a wave of first time offshorers

KarlFl40 Profile: KarlFl40

Because I write about IT outsourcing I often forget that the proportion of IT outsourced is only a fraction of the work that is done in-house.

There is massive potential for growth with loads of greenfield sites. This is multiplied when it comes to offshoring.

I recently met an...

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