Investigating Outsourcing:


November 2, 2011  12:39 PM

Is the sum of all fears really destroying offshore contact centre Industry?

KarlFl40 Profile: KarlFl40
nearshore, offshore, Ovum

According to research from Ovum the advantages of

September 20, 2011  10:20 AM

Tier-two IT suppliers can differentiate

KarlFl40 Profile: KarlFl40
BA, NIIT, offshore

There are lots of IT service providers out there. Whether they are onshore, offshore or nearshore they are options for any UK business. Tier ones are not the only answer, even for large corporates that need financially stable suppliers.

Businesses can be key customer of a smaller...

August 23, 2011  10:53 AM

US IT workers sue former employer alleging that Indian workers push them out

KarlFl40 Profile: KarlFl40
Cognizant, H1-B, offshore

Interesting story yesterday about some of the industrial relations problems that can occur when businesses outsource work to an offshore supplier.

In California 18 IT workers are suing former employer Molina Healthcare Inc, its CIO and an IT supplier, alleging that the company broke...

July 4, 2011  11:37 AM

Could offshore cost advantages be reducing as Burnley becomes as cheap as Mumbai?

KarlFl40 Profile: KarlFl40
Burnley, mumbai, offshore

A UK company has moved its call centre from Mumbai to Burnley in Lancashire to save money.

According to The Daily Mail, New Call Telecom which provides...

March 9, 2011  2:43 PM

Is the government about to do a u-turn on IT salary increases for offshore workers in the UK?

KarlFl40 Profile: KarlFl40
offshore, UKBA

I wrote last week about the changes the UK Border Agency (UKBA) was making to the codes of practice for immigrant workers which resulted in many IT roles having...

March 2, 2011  3:56 PM

Offshore IT staff brought to UK have suddenly become a lot more expensive

KarlFl40 Profile: KarlFl40
ICT, offshore, UKBA

I was sent the latest updated rules from the UK Boarder Agency about how much overseas workers doing particular roles should be paid if the are granted a visa.

February 14, 2011  11:08 AM

Linux ultimate test begins with offshore captive under the spotlight

KarlFl40 Profile: KarlFl40
Linux, MillenniumIT, offshore, Tradelect

The London Stock Exchange's new Linux based core trading system, which replaced its .Net Tradelect system, is now up and running on the main stock exchange.


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February 9, 2011  11:23 AM

Could Egypt violence could leave its and other countries’ offshore IT reputations in ruins?

KarlFl40 Profile: KarlFl40
egypt, ITiDA, LSE, offshore

The recent events in Egypt have dominated the news over the last couple of weeks.

Before that we had the pro democracy protests in Tunisia.

It seems the globalisation of IT delivery makes many world events relevant today.

Egypt has been promoting itself in recent years as...

October 7, 2010  11:32 AM

Service provider’s Linux system, which dethroned .Net, has its big test at the weekend

KarlFl40 Profile: KarlFl40
MillenniumIT, offshore

The Linux based core trading system which persuaded the London Stock Exchange to take over a software company will have

February 16, 2010  9:18 AM

Ousted IT blogger forced to scrape job barrel

KarlFl40 Profile: KarlFl40
Interview, offshore

This is part five of our series of blogs written by an IT worker who lost his job after his employer signed an outsourcing deal with an Indian supplier. This week he...

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